Nothing. We are expecting some return payment for this booking. Our customer from Egypt is also not happy with this hotel.

Crown plaza is international hotel but anyone from that hotel unable to communicate in English. Breakfast is not continental, and we are Indian, it is difficult for us to take meal in that hotel. We will

Le fait qu'il y est un café starbucks dans l'hotel est un plus La proximité et la facilité pour se deplacer à pied de l'hotel

La qualité des chambres

The swimming pool. The room had a nice balcony area useful for parents. Breakfast buffet pretty good

The clock music system in the room was broken. No time showing. Audio in didnt work and remote battery was flat. Additionally the blackout curtains couldnt be fully shut. Also due to some poor wiring the nightlight could not be fully turned off. The kids pool was also not so clean

Quiet and possibility for buying bread and coffee at the entrance bar/bakery

We pay deposit at hotel they can't send back

Very good place but metro station is very far location 4th ring road 5 th ring road

Near 200 m Indian restaurantavailable

Stayed here for my birthday as a staycation in Beijing. Great hotel, the staff speak English! Check in took about 30 minutes, as there wasn’t enough staff working! breakfast was delicious, western and Chinese buffet.

I paid for the ‘bath spa’ which cost a lot, however I was unsure what the ‘bath spa’ is, as it was just a normal bath tub! The Ethernet cable didn’t work!

The location was very good positioned. the staff was warm, welcoming and open to help. The breakfast buffet was very diverse, I have travelled with my family, so everybody found something tasty.