One96

good location. fast check in / check out

housekeeping did not make bed

Room 36 - the view! The hotel - the location, super central & the staff were great.

The blinds are on a switch setup - it’s not super clear how to use. They broke 3 x during our stay (either wouldn’t pull up, or when coming down, came off the track and over ran and were out of sync with the other blind) We noticed there was a pull out sofa but when we went to use it, it exposed the underneath of the sofa, the floor was really dirty, with trash and dust. There was a door in the bathroom that was locked, it seemed like it went to another room / not a closet. As if it was an interconnecting room but there is only 1 room per floor. It just felt abit creepy as there was always a light on and it shone through into the bathroom during the night, created abit of unease of not knowing what the door was for, where it went to and if there was some access to our room.

The staff were very friendly, helpful and professional. They were consistently available, responsive and kind. The layout of the rooms is sensible and makes best use of space. The decor is is smart, neutral, and does not get in the way. It may seem a small point, but the big oval marble table was a real plus. Very useful for multiple purposes, easy to wipe clean. I will definitely book again for my best Hong Kong trip.

Nothing to complain, all was fine.

Annoying that I had to go to three places for breakfast they did not give me the full breakfast I wanted to have more but they limited to only eggs and coffee no bread or croissants I had to pay separately.

The idea of having breakfast is good but not to go and get it yourself. I r need to have more choices of drinks and maybe more cooking utensils and no salt or pepper jams etc some foil or containers would be good