Hôtel Jeanne d'Arc Le Marais

Great location close to cafes and easy walk to major attractions Very helpful and friendly staff Nice breakfast Two fans supplied in the room helped with air circulation on warm nights Historic hotel with larger rooms and windows that open

Adequate

Its location and convenience to the area

Small and a bit noisy. Other guests slam doors at all hours which waked me up

The location, the aesthetic, and staff was very accommodating. They held our bags for us after check out so we could explore the city some more. Easy access to metro stop and grocery stores.

The beds were extremely uncomfortable. The cleaning staff start cleaning very early on in the morning and they are so loud, they don’t seem to try to be courtesy to sleeping guests at all. They also leave their cleaning stuff all over the hallway to where it almost seems like a hazard. Not to mention the walls are paper thin, we could hear water from the rooms next to ours running when they used the restroom. The elevator was very small so we couldn’t bring all our luggage up at once. There are stairs getting from when you exit the elevator to getting to your room which are very narrow and twisty. The hallway by the rooms aren’t very wide. Ceilings are a bit low, so if you’re over 6ft, your head is going to be almost touching the ceiling. Just an fyi that the Tv doesn’t have any English channels, so if you want to watch tv in English, you won’t be able to. The bathroom shower is in a tub where you have to step up pretty high to climb into it and the shower glass only covers a little less than half, so water gets on the floor when using it. When flushing the toilet, the small button to flush got stuck and wouldn’t come out so we were only able to flush using the big button. They don’t give you wash cloths so you will need to bring your own. We requested a late checkout the night before checking out and the gentleman at the desk said we do 12pm, however, we received a call at 11:40am from a different employee at the front desk saying “checkout was at 11:30 and its now 11:40”. When I told him about our approved late check out (apparently it wasn’t put into a system somewhere), he said “no, check out is at 11:30am, checkout BEFORE 12). When we got down to the desk, he said that housekeeping was pressuring with cleaning the room. It was very annoying and frustrating.