Holiday Inn Ulaanbaatar by IHG

Convenient location, staff, spacious & clean room

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Staff are helpful. Room is very clean with comfy bed. High value for money

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The breakfast was great, location was neat the Huge Square and the staff were excellent.

There were minor confusion in allocating 2 single beds room and double bed rooms. It was resolved quickly.

Hotel staff was really supportive!

Internet was unstable and very poor, only 2.4 was available. There were issue with water, after resolving the issue, the wather color was dark brown, lots of sand, which caused a serious isssue. I opened the sink, then it was not possible to close it, water was comming continuesly. I called to reception, they came, checked and changed my room, I appreciate that! They "upgraded" my room to executive, and gave me a room almost same size, the only difference was a coffee machine, and that there was a bathtube in the bathroom 🤣🤣😅 Another issue was in the restaurant. I ordered a national dish(buzz) 3 times, and every time they brought with different sauces, or just without any sauce. Once I ordered a Greek salad and a main dish. They brought the main dish only. And when I asked the bill, the salad was also in the bill. I explained, that you didnt bring the salad, they surprised, and said-really??? After checking, some 5 min later they brought the salad, while I have already finished my main dish and wanted to go. I think the main issue in fact, was the language, as most of them almost was not speaking Engliah. Althouth they may say yes, whatever you ask, but YES does not mean Yes in reality!