Carena House

Very neat

It was very clean and Susan was a very welcoming host

It would be nice to have a lounge area to sit in as the dining area didn’t really lend itself to this

The staff of Carena house is very helpful and does her best to assist if you have any problems.

It's not far from the city centre and train station, only half an hour on foot. But for some maybe just to far away?

A friendly welcome. Room & bathroom were very clean.

We thought we had booked bed AND breakfast, but it appears guests need to specifically request & arrange breakfast and pay extra. Even the info in a photo frame in the room did not state this; it just said breakfast served between 8 am & 9 am OR by prior arrangement (we took that to mean an earlier or later time). We had a room on the front, so was a lot of traffic noise (Fri & Sat nights. We prefer to sleep with window open for fresh air, so probably not such an issue for others who would close it. Room lacked some TLC - the sealant applied on walls in shower / toilet room had not been smoothed & cleaned off, after it had dried. This applied inside the shower as well. Wood trim at skirting level was broken in one place and not finished off adequately. Untidy hole in wall where we imagine a previous toilet holder had been placed. A real shame as this detail would make such a difference to the overall feel. Room a bit cramped with 2 sets of room dividers and clothes hanging stand. A heads up to other guests: we were required to remove footwear upon arrival & leave on a shoe stand in entrance hall. Whilst we can appreciate the need to protect carpets, our room had hard flooring and also, not so sure about the hygiene of walking barefoot where others have walked also in bare feet. Take slippers! Overall, we feel we overpaid for getting no breakfast and a room that felt like it was still not finished properly. Sadly, we would not rate this a 4 star, although clearly we cannot comment on other rooms or food.