The Address Akakura

Location, room, view, shuttle service

Breakfast was nice but boring. Exactly the same combination every day for 7 days- no changes allowed.

Great location, close to the mountain and lots of great food nearby. Helen and John were very accommodating and made us feel very welcome.

Not only the location is really convenient, but also the shuttle service provided make it much easier to travel around in the area, which is the catch of skiing in Myoko. The hotel is well maintained and equipped, and also very clean. I also like the hotel never bing too busy and the friendly staff.

I like the Onsen, but it was a bit too hot and hair dryer was missing in the changing room. It would also be good to have the bar open in the evening again.

Close proximity to ski slopes, ski rental and restaurants. We booked a family room which is large for Japanese standards. The room was clean and tidy. Unusually it had 2 toilets, double vanity sink, a separate shower and a large bathtub. However the tiled shower and bath area is not heated. The hotel provides a free transfer to nearby ski resorts including Ikenotaira and Suginohara which was awesome.

We paid just over USD1000 a night so we had certain expectations that were not met. 1) Whilst it is not uncommon for Japanese hotels to be shoe free, the hotel will normally provide fresh/new slippers for each guest. When I asked for new slippers, I was told there were none and to help myself to a bunch of used slippers sitting in the lobby area. 2) We are family of 4 and was provided with 4 bath towels, 1 hand towel and no face washers. 3) There was not even a box of tissues. 4) We were provided with 4 futons but there was only enough room in the sleeping area to open 3 futons (without blocking the passage to the bathroom/toilets). 5) We do not recommend the in-house onsen. It was too hot (44-45°C) in men’s onsen. The smell in the onsen is unpleasant. We have been to many onsens in Japan before but this one is unusually odiferous. The ski storage is in the basement, we found it a challenge to navigate a flight of stairs every day in full ski gear carrying our skis with two kids in tow.