Location and breakfast. I have to compliment the lady in charge of the breakfast!

Wooden flooring (noise) but not avoidable

We have stayed here before. It's a beautiful old building with a modern luxurious interior. The staff are lovely the breakfast is delicious and it's in a great location.

If your room faces the road the traffic noise can be a bit noisy but not enough to keep you awake all night. It is an old building after all so wouldn't expect double glazing.

Location Friendly staff Great breakfast

Pillows were a bit soft for me

The location, and ability to park and go to the model village.

Instructions on how to open window would be helpful :)

Very good breakfast. Lovely location river view

Quite a small room as we had booked a superior kingsize room it was quite cramped. We couldn’t get the safe to work but as it was for only 2 days it was not a problem.

Incredible clean and modern bathrooms. Wonderful breakfast.

A gem, will definately go back.

Nothing, it was perfect.

Good location, and fun to visit the miniature village that belongs to the pub. The food was better than I expected from first sight of the menu. The scrambled eggs at breakfast is a good test of the kitchen, in this case they were excellent

We were in a room in the roof (second floor), I am 1.85 m tall, and had to sidle bent over to get around a desk when going from the bed to the bathroom and the door out. The stairs are narrow and steep, no trouble for me but could be hard for someone who is frail or unwell. It's an old building and that's what you should expect, but know whet you are booking.

GOOD BREAKFAST - EXCELLENT CHOICE, FRESHLY COOKED. WOULD HAVE LIKED AN EARLIER TIME. ENJOYED 10% DUSCOUNT ALTHOUGH DO NOT APPROVE OF 12 1/2% SERVICE CHARGE. VERY COMFORTABLE QUIET ROOM. CAR PARKING CHARGE A LITTLE HIGH. ENJOYED FREE MODEL VILLAGE.

12 1/2% SERVICE CHARGE AND PARKING CHARGE. NARROW STAIRS

Location was great !

The miniature village in back was a nice bonus . The building was old and historic but the bathrooms in the rooms were updated.

Breakfast room was beautiful as was the whole property. The bedroom was lovely and cute and had everything we needed. We were very impressed. Breakfast was delicious. Additional bonus having free entry into the miniature village.

Only two negatives - the pillows were too soft, I think they were filled with feathers. Foam would have been nicer. The other was the road noise, we slept very poorly due to the cars driving outside.

Characterful, clean & charming.

N/a as outstanding!

Location, old traditional building and gorgeous breakfast were good.

The floor of our room was not flat, declined a little bit. Probably it seemed that the house has been built many many years ago.

Its location near the centre of the village was great, and we had a lovely walk late evening by the river. The room was comfortable and the breakfast was excellent. The staff were very nice and efficient. We loved having access to the model village too!

Great location for the course I was attending,

I missed breakfast due to it not being available before 8:20, Not the warmest welcome, It was a very hot room even when the temperature dropped.

Location was perfect, close to everything. Something to suit everyone on the cold selection at breakfast, the cooked breakfast was tasty and again a lovely selection. Staff very knowledgeable in the restaurant and attentive to allergies. Our room was tastefully decorated and spotlessly clean. Again all tastes carered for on tea tray in room.

Nothing! More than happy with all aspects of our stay.

lovely property in great location in the village.

nothing!

The breakfast, the breakfast room and the very friendly staff, made a lovely start to the day. The cheerfulness of the chamber staff, very uplifting.

The lack of a warm friendly welcome and no apparent reception desk.

Location

No lift. The check in guy was not real cheery.

Amazing location right by the centre of Bourton on the Water. Lovely staff and fantastic made-to-order breakfast.

Good choice of breakfast. Location close to town near to Resturaunt’s.

No service in restaurant for dinner

Great Breakfast, very nice room, super comfortable bed, great location in the center of Bourton.

The scheduling of the breakfast which was quite restrictive

Breakfast was fine and service was quick. The location of the hotel was good and central, by the water. I had a view over the village. I had a drink in the bar and it was comfortable and friendly

I had a little difficulty finding the hotel on google maps. There was more than one location given. I went to the wrong one first. The actual location is good and within a short walk of everything else. The Old New Inn was the cheapest place I stayed on my holiday. In comparison it was a much smaller room and bed compared with others. I wasn’t surprised by that and it had been advertised clearly