location

facilities shut early

The location

Given the cost we were very underwhelmed. The room we had in the annexe was quite tatty and not as pristine as we would have reasonbly expected given the very high cost. The bath panel was cracked and the bathroom had hair left over by the previous occupants. Overall the room was run down and not particularly clean.

Room was beautiful, breakfast outstanding, great location and excellent views.

Location, cleanliness, comfy bed & yummy breakfast ❤️

Very warm, friendly welcome. The hotel is very comfortable and cosy. Our room was a garden room which was very convenient and comfortable with everything we needed for a relaxing break. Hotel is in a great position in the centre of Bourton on the water. The food was delicious and a good menu choice. free parking.

The hotel location was perfect! The staff really took care of us! Breakfast always something I looked forward to!

location is perfect

it was £250 a night and it wasn’t worth that at all, especially having to pay for breakfast on top… stay in coach house and was noisy all around

Lovely room in central location to village

beautiful building and great TP bar

bar shut at 9.39

Fantastic location. Very clean and spacious room. Breakfast was lovely

Could hear someone snoring from another room unfortunately. Think below us.... Either exceptionally loud snorer or not enough sound proofing .

Delicious breakfast, fresh local products. Excellent location in the heart of the town. Lovely room with exceptional design

We wished to have a shower instead of a bath. Toilet flush and water pressure could be better

On arrival the lady who checked us in was so friendly and accommodating. We were attending an event that same afternoon and arrived before check-in time with the hopes we would be able to leave our car in the car park. She checked and our room was already ready, so she let us check-in early; totally reducing any stress we had for the logistics of the day. We really appreciated the hotel's private car park, meaning we didn't have to battle with any pay-and-display car parks nearby. The room - or should I say suite - was ginormous! We had the family room in the Coachhouse which had two separate rooms which we weren't expecting. The room was clean and well-presented. We had views of the entrance and the tepee bar which has festoon bulbs that looked so picturesque at night. Large bathtub and corner shower with great water pressure and complimentary L'Occitane products. The room was quiet and we had a great two night's sleep there. The Wifi was consistent and worked well. We didn't want to leave and I cannot wait to come back - the main building looked adorable so I'd be intrigued to stay in one of the rooms there next time!

Overall we were very happy with our stay. As with the age of a building like that, small things such as the paintwork could have done with a touch-up in places, but that's really splitting hairs. The TV in the room was also quite small.