SH Valencia Palace

Fantastic hotel — spotlessly clean and really felt like a proper five-star stay. The staff were lovely, breakfast was excellent and everything was very well looked after. Good location and was great value for money.

Large rooms and bathrooms, pool on 6th floor

Construction in adjacent building that starts at 7am

breakfast

spa being excluded was poor pool was in shade for too much of the day

Hotel was generally clean, decor was good. Staff in the ground floor bar were attentive

Some areas in bedroom and bathroom showed wear and tear. Menu in rooftop bar did not adequately describe food I.e. pork belly was actually nachos with bacon on top. Reception staff unable to perform basic reception activities. Booked breakfast for full stay but was advised each morning that we weren't listed for it, although appeared on the bill. Also requested a late check out when we arrived were notified of the extra cost but on final day we checked this had been applied and were told no, requested again and advised that we needed to vacate an hour earlier than the original time given, and that this would be free, we did this and then were charged the original amount.