It was very cold and my room heating wasn't working. I asked at reception and one of the girls came to the room and reset the bluetooth controlled system and it worked perfectly. The room was cozy with tea and coffee making facilities. The shower was hot and powerful. The buffet breakfast was really good and started at 6.30 am.

I did have a snorer in the next room but thankfully his wife smacked him in the middle of the night

Staff were excellent

Size of rooms and bathrooms very small/tight

Staff were very friendly. The room had lots of space which was great! The bed was very comfortable and cosy. The bathroom was nice and loved the hand soap with the shower soap and shampoo. Breakfast was perfect, a lot to choose from! Better than any other hotel we have stayed in! Loved how close the hotel was to the shops!

Nothing everything was perfect!

it was as expected

Extra chair in room as 2 persons booked for room

Large and modern

Oven in Restuarant broken so no sausage or bacon available for breakfast ☹️

Nice clean comfortable hotel for a one night stay

Nothing really

The shops/amenities surrounding the hotel were fantastic.

Hotel was 28 C all night and the windows didn’t open. Booking.com said that the hotel has Air Conditioning and based on our prior stays at Holiday Inn Expresses, I believed it would be true. However, this hotel only had AC in the lobby and remained boiling in the rooms. The rooms window couldn’t open due to safety concerns either and they had no fans for checkout. The bed was incredibly springy and firm, which made my partner and myself wake up each time the other moved. 3/10.

Clean, breakfast was included, good variety of breakfast foods available.

Out of the way, a bit harder to find.

Staff was fabulous

Very efficient and friendly staff, breakfast staff were well organised, friendly and kept everything topped up quickly. Liked the location, just a short walk to retail shops and buses A very comfortable stay, helpful with our needs as wheelchair user .

Everything was liked

everything went well apart from the lift breaking down when we left

lift broke down when we left

Staff were friendly, the food was fresh and plenty options for breakfast, room was clean and plenty of room

Nothing

Friendly staff

Couldn't sleep weel because of the sub standard mattress

Served it’s purpose, as always. The room was clean, comfortable and well supplied with the necessary toiletries, coffee etc and lots of parking. The staff is polite.

beds are very comfy, breakfast was very good and lots of parking

Room was ok and clean. Fruit salad was good

Very disappointing especially as we had stayed there years ago and it was much better. Breakfast was poor - bacon was hard and scrambled eggs were cold. Dog charge was extortionate - £25 for one night. Most I have paid before was £10. At breakfast a child aged about 6 just threw his rubbish on the floor and I can just imagine the room they left behind if that behaviour is not considered unacceptable. Our dog caused no mess whatsoever and no-one would have known he was there. No recycling facilities so hotel outside bin was full of plastic bottles which will be thrown away

Totally fine, basic accommodation for a quick overnight stay, with access to food close by, good parking and easy to find with helpful staff.

I couldn't work the heating (a me problem!) so ended up with a roasting room overnight when I should have just asked staff, but again that was a me problem.

It was all as expected

Nothing