Hotel was beautiful, clean and staff were exceptionally helpful & friendly. Would definitely recommend staying here.

good location, nice pool, decent breakfast.

reception staff a little rude, wasn’t allowed into room before 2 although the room was ready, reception didn’t seek me out to tell me room was available had to go search for reception staff, on check out reception commented about my extras bill without knowing circumstances - totally unacceptable and unprofessional. the hotel doesn’t offer transport from airport this is a simple task, as I was coming from Singapore wasn’t a problem but if I’d have come on a long haul flight this would have been disappointing.

We had an amzing time with Thai Akara

All the staff were lovely and super helpful

We got suprised by the customer service and the hospitality given by the staff here. At the reception they gave us an upgrade, That's the first WOW. Then the facilities in the room was WOW. The location to town it's so close and at a walking distance there is a best SPA place in Chiangmai. I've learnt something about how empathy is such an important thing. When we checked out, i was waiting for Grab. after a few minutes, the hotel staff, realized somehow that I'm struggling. She came to me and asked me how she can help me. She called the Grab person and solved the problem, even when i didn't ask for help. WOW.. this is something I will never forget. I'm so touched by the warmness and the empathy shown to us.

The room aircond made the room so dry. Because of that, we struggled sleeping in the room at night. We had to switch of the aircond and suddenly there were mosquitoes is the room. I think, if there is a Ceiling or a wall fan, this problem can be solved.

Location was great as it was within walking distance to the attraction spots. The staff were very helpful and friendly. The room met our expectations and breakfast was lovely. They also have afternoon activities for hotel guests which was quite fun. My friend enjoyed the ice shaving task.

everything.

nothing

we stayed at both akara hotels in Chiangmai and found them both excellent- really helpful staff, great facilities and everything we asked for (e.g an early taxi to airport - with a packed breakfast provided) was sorted quickly and efficiently

loved the amenities and attention to detail

Interior courtyard Large room Swimming pool Location Small bar for evening drinks

Nothing

- check-in was smooth and workers immediately helped us with our luggage - Room was spacious, clean and the ammenities were good as well - Breakfast was great value for money - The overall aesthetic of the hotel was beautiful

we enjoyed our stay at this boutique resort it was very pretty with great gardens. Breakfast was good and the location handy for restaurants etc nice pool area. lovely bathrooms and the staff where helpful.

everything was very good

Lovely property centrally located. Rooms and bathrooms are good size. Pool is heated. Short walk to markets and tourist attractions.

stayed 4days. great location, right in the heart of the city yet so quiet place, and beautifully designed property with excellent breakfast choices and helpful and friendly staff.

none

location and staff

not many choices for breakfast

Staff were lovely, with famous Thailand smiles. Always greeted us in Thai even when we saw them off duty and away from the hotel.

Breakfast was unspectacular

friendly and welcoming staff perfect old town location

broken and old fitness equipments

Private & value of money

Staff was very helpful

very comfortable hotel with nice decorations

A lady at the reception was not so friendly

Pretty property. Decent location

Rude and unhelpful staff. Threatened to stop a child in our group from breakfast claiming it was not paid for. The rooms were booked with breakfast for all. After a lot checking and double checking she said will do us a favor during the stay and allow the child to have breakfast. Our booking clearly said breakfast included for everyone. The lounge chair outside the room was missing and the response was 'maybe tomorrow' everytime we asked for it. Won't stay here again.

Good location, friendly staff