Everything

Nothing

Everything - The staff were very welcoming, they provided us with city map and guide to the best places to visit, they provide excellent information regarding Al hambra. - They provide parking if you come by car 1 day costs 25 euros - The rooms are spacious and very comfortable - I will highly recommend visiting it its very near Al hambra abd about 15 min walk to city center

Nothing

water only provided on arrival

'

The stuff was very nice

Although the hotel is in front of the Alhambra, the location regarding the city is not the best, a bit far and very hard to climb back to the hotel.

nice location for the Alhambra, staff were excellent and parked our car.

room was rather small and the beds were hard.

very nice hotel and staff

breakfast a bit over priced.

lovely hotel friendly helpful staff nice lobby and bar superb artwork right next to Alhambra

pool bar closes early 6pm not enough staff in attendance serving drinks in patio bar

Staff

Great location, friendly front staff and eager to help. The breakfast could have hot and vegetarian choices.

room could have better daylight access

Hard to say, because so much was exceptional with very much, nothing, a negative Frankly, the biggest surprise was just how special the location proved to be, and not just because of the convenience of stepping across the street to The Alhambra. Granada is a wonderfully complex city and having such a calm, comfortable foundation, such as this hotel, separate yet close, linked by a beautiful park-like path into the city center, from which you can explore neighborhoods and cultural touchpoints. And, yes, The Alhambra, illuminated across the street when you return in the evening, standing silently as it has for centuries, is just stunning.

Really, nothing Maybe, being that the walk into the city center is downhill, the walk back is uphill... something about what goes down must come up. There you have it...

I loved the location right next to the Alhambra!! It is a beautiful hotel with a nice restaurant and facilities.

I had to call the receptionist every time I came back to the room to turn on the air conditioning or change the temperature. The bathroom door is made of glass and offers very little privacy.

location and beautiful room

Close to Alhambra and rooftop pool

The location was perect and near the palace, the room was clean and big enough.

Parking the car was difficult.

the space

Wi-Fi can be improved

The staff were very polite and extremely helpful, nice size room with a comfy bed and a nice pool area. Great location for the Alhambra.

Outstanding front desk staff went out of their way to accommodate our needs for restaurant recommendations and address a faulty A/C in our assigned room. The front desk staff changed our room and sent complimentary chocolate LS to the room

A/C is centrally controlled and the rooms are too warm with insufficient airflow

the location was great, all services within walking distance. we arrived by car and the staff takes care of its parking. breakfast was varied and tasty. the price-quality ratio was perfect in every way. we will definitely come back again!

Its location, the comfort of the rooms, and spacious bathroom.

The noise from the card on the cobble stone road. They should add speed bumps outside the hotel, so cars slow down.

LOCATION, ROOM WITH ALHAMBRA VIEW

Initially we were given a very bad room that had all problems like water logging, flush leakage etc. also the view was very bad. but later on we were shifted to room No 107 which was very good.

Perfect location for visiting the Alhambra and an easy stroll down to city cuidad Front desk staff super helpful and multi-lingual. they made several recommendations and reservations for us. Great breakfast.

A little noisy on street side facing Alhambra but not a huge issue. Pool is not heated in off season.