The reception facilities and staff were excellent. The food was delicious and beautifully presented. It was really nice to have a private Onsen in our room.

The room could do with updating, some of the furnishings were a little worn.

This was hands down the most beautiful hotel we stayed at in Hokkaido. After a full day of hiking in the rain, we were warmly welcomed and enjoyed enormously spacious modern rooms with private onsen. But just when we thought we had won the lottery we went to dinner. Wow!! Everything was perfectly plated, delicious, unique, and wonderfully fresh.

OK the massage chair is a bit of a rough experience.

The stay was really special. The hotel is beautiful and has a lot of personality, it is surrounded by a amazing nature and have both very nice private and shared areas like the onsens. The private dinner and breakfast is a great experience and the service was flawless. Highly recommended.

Big room and comfortable. The view from the window was very soothing.

During my two-night stay, I was informed that both breakfast and dinner services were fully booked. I found this quite surprising, especially as I was travelling alone and noticed several empty chairs in the restaurant area. As a result, I had to walk around 15–20 minutes each day to find food elsewhere, which was rather inconvenient. Overall, the situation left me with a strange feeling and could have been handled more clearly or flexibly. The private onsen definitely needs a good cleaning and refurbishment. On the day of my departure, I was woke up at 04:00 by a very strong smell of sewerage in the whole room. Couldn’t sleep after that!