Colectia Hotel Urumea

Friendly staff and comfortable room. Safe parking on site.

Clean and comfortable, with secure underground parking.

Restricted check in process, has to be done online to get an access code, reception only staffed between 0900 and 1700 hrs. A bit clinical and impersonal.

The room, welcome gesture (a can of exquisite local biscuits), the facilities, everything (interior design, furniture, appliances, toiletries, food and drinks), that is intentionally selected to be of high quality. Before booking I read some negative comments about the breakfast and I am happy I ignored them. Being a very conscious eater, I found it wonderful. It consists of excellent products and includes everything needed for an energetic start of the day: coffee, tea, fruits, muesli, eggs (boiled and scrambled), selection of cheeses and hams, full grain (and also regular) bread, freshly baked cakes (including basque cheesecake), fruit juices, etc. Availability of avena milk was a nice surprise for me.

Check in online was a good process, saving time in arrival. Location is next to the river but we had a busy street view. Reception lady helpful.

Breakfast was not very good - limited choices of bread which was not always fresh and eggs/ bacon which were not very nice (on a hot plate too long). Reception not always staffed.