IIA very quiet room .no traffic niose

no complaints

Good breakfast, nice rooftop bar

Deluxe rooms were only offered water to drink on first night, then you had to buy your own. Bad communication between reception and housekeeping. Not enough sunbeds by rooftop pool, impossible to get one. Noisy road.

Location amazing

The beds are uncomfortable Also the appliances in the bathroom so complicated

The location of this hotel suited us perfectly. It overlooks the harbour of Portixol to one side and Palma to the other. It is about a 15 minute walk into Palma central (there are a lot of buses and the hotel were superb at arranging taxis very quickly). The staff are so kind and helpful (bar my comment below) especially Noela and Roberto. The roof top pool and bar are lovely with towels provided. The room was spacious with kettle, shampoo & conditioner (so useful for mini breaks!) and the bathroom was appointed very well. The best thing about the rooms are the thick doors meaning hardly any noise from neighbours (and our floor was busy).

The male lifeguard was so rude and unhelpful. We thought maybe he had just taken against us (my 70+ old mum and I) but he was equally rude to a German family with a little girl! He should not be in this role.

Bar staff were friendly

At book in, the security guard stood watching us all book in, did not look friendly or welcoming. Very long wait at reception despite a short queue.

from walking through the front entrance, the hotel was welcoming, modern and we felt very relaxed from the start. The staff were all first class and we can’t thank them enough for making our trip the best. The rooms were fantastic and the roof top terrace was unreal. Cant wait to visit again soon!

No negatives here.

very clean and a good set of amenities

Super staff! Loved the rooftop pool and view. Lifeguard Lady kept the area very nicely and was helpful. Hotel is Close to beach, Palma centre and old Town.

More sun beds needed by the pool. No information or brochures in the room - literally discovered the spa as we left - and this is our second stay!!!

All good, nice location, close to the beach, airport, city center. Room had everything what you needed, breakfasts very rich. Totally reccomend!

Very comfy spacious room. I paid for deluxe room though.

Poor view.

Location

Staff was nice, but very slow to be helpful. Also, there was no privacy in the bathroom - even the shower had a glass wall to the bedroom. Also, the faucet design for both the sink and shower were awful - I couldn't figure out how to turn either of them on. I've never had that problem in over 40 years of active business and leisure travel.

terrace, with pool, rooms are amazing

pool terrace only opening at 11 am

clean and modern

a fair walk to the centre

Modern and elegant Friendly and polite staff

TV remote broken SPA opening hours wrong! 2 days closed, on the TV program it's written "Mo-Sat" Far from the center... No umbrella available... No toilet brushes in the WC of our room Very expensive rental prices (scooter/bike)...

Very friendly staff, nice and clean, spacious rooms ! Amazing beds , nice view and honestly very nice location. 3 mins from the sea side ; 17 - 23 mins walking from the city centre ; nearby restaurants and bars are much appreciated ! Calm & quiet even though you have sometimes some other guests shutting their doors very aggressively :). We had breakfast in a nearby bar was amazing

Everything

Nothing