Wyndham Grand Krakow Old Town

Location, comfortable bed , sauna and pool . Very helpful reception staff .

Constant unpleasant sewerage odour in bathroom . Rude staff in roof top restaurant

Staff outstanding.

Nothing not to like

We hade breakfast and dinner in the restaurant, the food was very good.

The lighting in our bathroom was very poor and the blower in our room was a little noisy.

The room was a reasonable size, clean, and the bed was comfy. The hotel spa was nice, good to be able to have a swim and a jacuzzi to relax between walks around the town. The staff were friendly and helpful, the attached restaurant was good and the upstairs bar was also a good place to have a drink or to eat.

We were originally given an inward facing room which was quite small, dark and claustrophobic, with a single tall but not wide window which extended into the ceiling. The view from that room was just walls and windows. We asked for a different room and were switched to a larger one with with two windows, but it faced the street and this very noisy at night. Not too bad up until midnight, but clearly a cut-through for drunken revellers who woke us shouting and laughing as they walked up the road at around 3:00am each night. Triple glazed windows didn't seem to have much effect. The bed was very comfy but all pillows were thin. The TV in the room had not-so-easy to use controls, and there wasn't a single English-speaking channel (usually there is at least BBC World or similar as an option when staying in a European hotel).