Do atendimento e da facilidade para ir de ônibus ao centro e também para vir do aeroporto.

Gostei muito do hotel, recomendo.

Hotel was in a great location. Easy walk to restaurants, bars, and shopping. Quick access to public transport and train station was about a 10 minute walk. Staff was friendly and helpful. We had breakfast there daily and it was delicious and filling. The room was clean but small. We were rarely in the room so the size was not an issue.

Staff was very nice and helpful. We could leave our bags there and pick them up later in the day on the check-out day.

We were not made aware about building works outside hotel. It was very noisy from 0630 in the morning. I hope building work will be finished soon, it would be nice if we were told ahead of our stay. Breakfast was not great if you arrived after 0900. As we were having late breakfast - food was mostly gone, and one point there was no coffee. We did not complain as maybe it is a part of Swiss culture. Not sure.

It was located right in the heart of old town. Very nice and quiet rooms. It felt like the building had a lot of history but everything was in very good condition.

We had a little bit of luggage and there were steps leading up to the lobby area. There was elevator access from that point, but we had to haul the luggage up to the lobby.

location is unbeatable.

may be a bit loud in summer with open windows to the square. windows are good enough to cancel most noise though

Location was right in the city centre/old town, easy to get around, close to main train station. Water in the shower was nicely cold, which was pleasant to take a cold shower after a hot day.

We happened to have our stay during the biggest party weekend (apparently, happens in Zurich every three years or so), so our experience and stay were spoilt by that. The music didn't stop until 4am every night, we couldn't even walk around the city as streets were closed and packed with thousands of people, rubbish was everywhere when we walked out to breakfast in the morning. Not nessesserily the hotel fault, but for that staff wasn't really accommodating, just gave us earplugs and that's it. I feel the hotel could get in touch with us prior to our arrival to let us know about the party weekend and what to expect and to give us an opportunity to reconsider our stay in case partying wasn't the main intention for our time in Zurich. The room was quite basic, no air con, no fridge, we couldn't open the window because of noise, the bathroom and shower were very small.. there're quite a few steep stairs to get to the reception which was difficult with heavy luggage. I know for Zurich it may have been a good value for money, but I felt we got a very basic uncomfortable accommodation for quite high price we paid.

Right in the city center, close to everything important to visit. The staff is very friendly. Helped us with everything we asked.

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The hotel is close to all the sites and walking distance from main train station. I got to the hotel early so they checked to see if my room was ready (and it was) so they let me have the room earlier than usual so I didn't have wait around.