Our group loved our stay here. The house is not only spacious and beautiful, but the host team was very helpful and communicative with transportation services & easy check-in, their recommended chef service was amazing, and the housekeepers went above and beyond. Check-out instructions were extremely simple. The neighborhood is very safe and quiet. They've also addressed replacing pots and pans per some other comments, as we had no issues.

The house worked out great for our extended family…5 adults, 2 kids. It is right across from the beach path and private pool added options. The housekeeping staff was amazing, keeping the place very clean. The management staff was there to check us in and answer any of our questions and made sure we had everything we needed. They replaced a toaster that was not working and a broken beach chair within hours. The maintenance crew was quickly sent to deal with a sliding door not functioning. The large laundry new machines made it easy to pack light. The area itself was very secure and clean. Security rode around on scooters day and night and the streets were swept every day. A brand new set of pans in the kitchen made making meals at home easy. The knives could use a good sharpening though! Water was delivered as soon an empty bottle was left by the door. The dishwasher was not functioning correctly and a new one was ordered and should be there now! They delivered ice since a part did not arrive. There was salt and sugar and we left some spices and unopened groceries. We also left some beach and pool toys and a large beach sheet. Unfortunately, we could not use the beach our last 5 days since a blanket of sargassum covered the shore and water. It is very unusual for winter months and no fault of the owners. There was some earlier at the shore, but crews were able to remove it from the beach. Again, the staff couldn’t have been more helpful or responsive to any issues

Would like to start ouit with the Positive points. The house location was wonderful. You could see the ocean and public access was right there to walk on the beach. Mario and Marcello were very attentive to any needs during the stay. Playacar Fase 1 is such a nice quiet neighborhood and easily walkable to 5th Avenue. It is a 20 minute walk but it was nice. The negatives were- 3 times the electricity went out in the house . Each time got longer and longer. The night before we left we lost power at midnight and it never came back on before we left for the airport at 8 am. That means No Water and no flushing toilets. The other thing that really just needs replacing is cooking pans. I saw this comment on a previous review and still needs replacing . The pans were nearly not cookable. The last negative was the house on the corner on Saturdays and Sundays plays his loud speakers outside all day long . It was to the point on Sunday that we could not even have a good family discussion without yelling over the music. Overall it was a great week with wonderful memories. Playacar area is a wonderful area to be in.

It’s was a fantastic stay loved the location :)