Laki Hotel & Spa

Spa,colazione, camera e gentilezz

Victoria did a warm welcome and ensured our stay was seamless. Perfect in celebrating my parents 40 year marriage.

It felt far from the centre.

The facilities. On site food and drinks. The pool.

Could not fault it.

We really enjoyed the food—both breakfast and dinner were diverse and delicious. The lake view and the little garden terrace were very relaxing.

When we arrived, one of our rooms was not properly cleaned from the previous guest, and we had to call the cleaning staff. Both the indoor and outdoor pools were very dirty. The worst part was that the hotel hosted a wedding one night, and the parking lot was completely full. There was no parking available for us, and in the rain, we were told to park at the next hotel. This meant walking on a busy street with heavy rain, carrying small children—it was extremely unsafe and stressful. It felt like the hotel prioritized the wedding guests’ cars over the comfort and safety of regular guests. Overall, this experience was very disappointing.