All very good.

Awful smell coming from the bathroon .

Proche de la gare et du tramway. Proche du marché central.

It’s in the city center I only liked the location

It’s was dirty, all the facilities are broken and it’s old, we can hear everything around, it’s not isolated, we hear the guests in the other rooms and upstairs even if they use their bathroom room.

Está muy bien ubicado, a pocos minutos a pie de la catedral y las principales galerías de arte, además si llegas en tren a la estación de Santa Maria Novella sólo debes caminar un par de calles para llegar,

Lo staff molto gentile e disponibile. La colazione varia, abbondante e servita in locale di dimensioni adeguate. Le dimensioni della camera tripla molto generose. Posizione dell'hotel a metà tra stazione ferroviaria e centro.

L'hotel risulta essere un pò datato.

Ambiente e localização

Pouco fluxo de água no chuveiro

Localização e ambiente

Pouco fluxo de água no chuveiro

Nice location and the staff were really friendly and helpful. Its was clean and nothing of miss

The only dislike was the smell that came sometimes from the toilets, it's just came for a few minutes and then gone

Établissement proche du tramway qui amène directement à l’aéroport ! Proche du centre ville

Isolation phonique un peu légère ! Bruits dans les chambres voisines et bruits de la rue

The hotel has an excellent location for transportation and the city sight seen.

Constant noises from the room next doors, toilet flushing from the floor above our room and the a/c fan coming on and off. I don't think there is any form of noise barrier any where in the rooms.

De rooftopbar is prachtig.

De bedden waren niet comfortabel.

Good beds and great breakfast!!

Hard to charge your phone because of some of the outlets did not work.

Room was good size.

Room could not get cool enough .

Lovely rooms - although ours was small for 2 people.

Needs more shade on the roof top bar. We had a lovely private terrace but it was too hot needs shade options.

Very good location close to train center and walkable to everything. Rooftop terrace/bar was fantastic. Room was good size.

Air conditioning never cooled room. Room was worn but clean. Shower is tiny.

No facilities for tea and coffee in room. Ironing was difficult to get a board and iron, had to go in a sort of box room after wait of 6 hours

I live the area, the staff, the beds! I didn’t like the spray air freshener, but they were able to stop that! Returning to stay again in a week

Spray air freshener

well placed and practical. great staff. and so near the train station and everything needed

1). Suppose to speak English. Called night before and Front Desk said 'speak little English' and hung up on me. 2). Said there were taxi stations and NOT. Spent 1 hour lost and in rain on mothers day crying. 3). There are 2 taxi companies. Front desk gave me wrong phone number, Italian speaking not English/ Italian speaking 4). Got notification from Bookings.com that I did not pay bill, I verified that I did. 5). Was suppose to get help with buying train ticket to Venice. and she made fun of me.

how close it was to the town centre

Excellent location, great view from roof top terrace.

There were some mould around the window.