Alpenheim Charming & Spa Hotel

This is a real gem! Alpenheim family owned 4-star hotel deserves all 5 stars! Everything is designed to provide maximum comfort to the guests at all times. Attention to detail is second to none. Very warm, welcoming, professional and caring team is there always to help. Fantastic facilities, perfect location , delicious food, indoor and outdoor pool and spa together with very comfortable rooms and beautiful views made our visit just perfect . Special thanks to Carol and Juliana who made sure we had everything we needed during our stay . Would love to come back !

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Absolutely beautiful! Wonderful location! Impeccably clean! A+ pool area! Wonderful dining!

We loved the location, walking distance to town. The staff were very helpful. The hotel has a charming feel to it.

The hills back from town after a long day hiking - but that’s not the hotels fault :)

The hotel does have some nice features: the staff were generally friendly, the room was clean, and the view from the hotel was lovely. Breakfast was rich and delicious, with plenty of choices — definitely one of the highlights.

However, the overall value for money was quite low. We were traveling with a child, and although the staff asked at check-in if we needed a bed prepared, this should have been arranged beforehand since we had already booked for a family. What really made the experience unpleasant was the sense of unequal treatment toward Asian guests. Our room was placed in a low corner of the hotel, and the sofa was even torn. During breakfast, we noticed that Asian guests were seated in a darker corner of the restaurant, away from the windows, while Western guests were all given bright tables near the windows. It was quite uncomfortable and disappointing to see. Overall, despite some good aspects, I wouldn’t recommend this hotel to Asian travelers — it simply doesn’t offer good value or fair treatment.