Terrible hotel, staff and the worst management I’ve ever seen anywhere. They have total disregard,disrespect and lack of empathy for their customers. Stay away from this place. There are much better hotels with much better views and quality in Quito!!

Everything!!

Beautiful building with renovation to bring modern amenities that support at first rate hotel. The roof top bar is terrific, with views in all directions. The size makes this a botique hotel experience.

The rooms are small. Decor simple, but functional. The location is a challenge. Not a neighborhood for walking. Get ready to Uber to get most anywhere in Quito.

Great breakfast

beautiful historical building with fabulous staff. very peaceful location for a major city centre.

a little out of the way ie 10 minute walk to historic centre. no lounge area to sit when rooftop bar full of partygoers!

Nice decoration

The staff was excellent: kind, helpful, courteous, easily accessible. The style of the hotel and it’s different spaces felt authentically traditional with just enough modern. Lovely.

Would have been nice to be able to walk into town feeling it was more safe.

Very nice design, good location in Old Town. The rooftop bar offers a great view over Quito and a nice Canelasso. The staff was very helpful and friendly. The bed was very comfortable and it was the first hotel in Quito where we did not have to complain about not having hot water. We couldn’t have breakfast, but got nice breakfast boxes and coffee to go!

The window in our room was painted, so we did not have a view. The room was a little noisy (next to dinning room and kitchen). We missed a wardrobe in the room, but that was the case in almost all hotels in Ecuador as we found out.

All of it!!! We had a problem with another restaurant canceling our reservation with no time to reschedule and they kindly arranged dinner even thought the were all booked for that night. They even gave us an upgrade for our room. Lovely

They could improve breakfast