Tong Park Hotel

Walking into the hotel u was greeted by a lovely receptionist. All smiles and welcoming. Well sized room and bathroom. Thought I had left something when I checked out. Called the hotel and it wasn't there. Called them back to let them know I had found it but no answer. Bit and this is a good but the hotel noticed my missed call and phoned me back. Good size hotel with a feeling that every visitor is important.

If i had been on the upper floors I wouldn't have been happy dutle to the lift being out of order but I wasn't and that would be the only thing I could fault them on. I will happily return and I only live 10 miles away.

Lovely location. Comfy bed and bedroom.

Lift not working. Food poor range not as expected.

1. Staff very welcoming and helpful. 2. Plenty of parking 3. We had arrived a little earlier than expected and before the notional check-in time, but our room was ready and we were able to check-in immediately with no suggestion of an additional charge. 4. Communication prior to stay was good.

The hotel feels a little tired, but we understand it has recently come under new management, and there were signs that things had already started to be done to revitalise it. This was evident in new tap and other fittings in the bathroom but old shower fittings and a depressingly grimy looking shower curtain (no reason to think this was not clean, but never-the-less unpleasant). Although the tap was of good quality and functionally adequate, as a personal annoyance, had a very short spout.

The area is quiet and beautiful. We like to nip off for the odd night away to chill and I haven’t stayed here for more than 20 years so booked out of curiosity

The Hotel has been taken over so is clearly being modernised. The key lock system didn’t even work but I am sure in time it will be a beautiful property again