Grand Ascot Hotel

Incredibly kind and helpful staff, wonderful breakfast and restaurant, beautiful rooms, we even benefitted from the playroom at the hotel!! Also the location was perfect.

Location

breakfast good

The location was good. Quiet, short walk to the main square , near all the key places and also easy access for transport to get to you. Taxi easy to get. The property was clean, I was impressed with the cleaners. . The storage in the room was also good- plenty of hanging space which I appreciate with the big coats and jumpers! The breakfast was okay (not the best I’ve had). The coffee was from a machine and really vile tasting. In similar hotels we’ve stayed in for a similar price they offer freshly prepared cafetières. Quite a few options - some cooked, plenty of nuts and tea and a few alternative milks. I would have liked to have seen more fruit options but I understand it’s winter. Quiet area which was a plus and very cosy in the cold. If it was sunny or less icy, there is bike hire which is also great ! I am a regular gym user and the gym was open 24/ 7 which was one of the reason we chose this hotel. The gym was basic (as are most hotel gyms). Again, not the greatest I’ve had. It had a cross trainer, treadmill and some weights. If you’re a biker you would not have a static bike to use. No one was ever in the gym when I was in there. The gym was too hot! And no way I could easily see to adjust the temperature. There is also a sauna but I didn’t use this. Water dispenser on each floor of the hotel and a refillable water bottle in the room which was a nice touch.

As briefly touched on before. I did a lot of research for this hotel. I take my trips seriously as my partner is in the forces and so our time together is limited. We therefore, like to ensure our hotels are the best possible within a certain budget. This hotel was reasonable price, but I still don’t believe it was as good value as others we had stayed in. I also don’t think was the best 4* hotel we’ve stayed in. We chose it because of the high trip advisor ranking. To improve - tea and coffee facilities in the room could be much better! Four tiny little pots of coffee cream :/ The beds- I barely slept. The duvets were two singles on a double bed and I found this frustrating in the middle of the night as they are just not something I’m used to and barely covered the two of us. There was apparently a pillow menu - I only became aware of this on the last night when I was having a play around with the website. This was not vocalised to us upon check in, which is a shame as I probably would have swapped my super soft pillows. Check in was smooth but I really didn’t feel the staff were overly friendly or went above or beyond. No map was offered, no questions if we’d like to know local shops / restaurants etc… no welcome drink. Again, similar ranked hotels these little touches are appreciated. I would visit krakow again and we had an amazing tripe exploring. We will return but probably not this hotel.