Mega Hotel Sdn Bhd

Room

Nil

The lift service need to be improved

Crowned in the lift

Room seems renovated, more bright, size excellent, clean, city view and location just nice I decided and paid at the reception counter, for another 1 night stay (same room) with breakfast Hotel breafast was very good with plenty of choices

I decided and paid at the reception counter, for another 1 night stay (same room) with breakfast However services were not as smooth as the 1st night 1. After our day outing we arrived at our room at 9pm, our key was not updated to enter so have to go to reception again 2. Entering the room at 9pm, our room was neither made up nor cleaned so again have to call reception 3. Wifi was almost non existent / no connection 4. At breakfast time, we were not registered even though we have paid for it, so again have to go to reception

Location was good. Room was clean and beds were comfortable.

Although there were 3 lifts, one was not in service. The toilet smelled bad when we checked in. Basement parking was dirty.