Mercure Miri City Centre

Staff hospitality, nice clean rooms as per pictures, comfortable bed

Limited parking but i got my refund at the end of my stay. Thats good enough.

It’s located in the city centre close to eateries, malls, laundry too.

None. I like all of it.

Best breakfast by far in Miri and Mulu region . Nice pastry and kuih selection. The murals by an artist called Jagung were astonishing. Take a picture of the art inside the hotel and view it on your phone later . You'll be surprised . Also , walk around the hotel at the back to fully appreciate art .

Nil

Great location. Walking distance to restaurants and shops. Friendly, helpful staff. They allowed me to check in a couple of hours earlier than the listed time. Loved that they have a sustainable in-room filter for drinking water. The free scoop of gelato was a welcome treat. Firm mattress, good water pressure in the bathroom.

Room had a musty smell when I first entered. It went away after the a/c had been switched on for about 30 minutes. There wasn't much of a view, but even if there was you wouldn't be able to see much because the outer side of the window was covered from top to bottom in algae/green muck. Water from the bathroom sink tap was initially brown/rust in colour. Had to let it run for a few minutes before it became clear. All 4 pillowcases had stains and one of the bath towels had hair on it. Luckily, I spotted a housekeeping staff down the corridor and she changed all the items for me. Shower stall flooded each time I took a bath and the pooled water was still there more 12 hours later. Soundproofing not great. You can hear when the rooms above use their shower. My room was right next to the service lift, so I could hear machinery every so often as well. Thankfully, things were quiet after 10pm. There's a note saying to be eco friendly and leave towels on the floor if you want them replaced. I put the towel on the rack and it still got replaced.