Shangri-La Bosphorus, Istanbul

The location, services, facilities and staff behavior

Superb

Nothing

Very nice location at the Bosphorus, grandiose hotel, very good breakfast. The staff is very nice and friendly, every single one of them was very helpful, friendly and nice -

The property is a bit dated, the decor is very 2010 vibes that makes it feel old. I was surprised to see that in the floor corridor where our room is there was dirt on the floor that was quite visible and that stayed there in the corridor for the whole 4 days of our stay. We also wanted to try the SPA but when we went down to check it out there was a stale smell in the area (maybe smell of Keratin from the next door hair dresser), which made us leave the SPA. Last comment is about the room, we got a “garden view” room that opens to a court yard, the problem there is that there is absolutely no sun coming in from those rooms which makes the room real dark even in the day - no sunlight.

Shangri-La is a gorgeous hotel on Bosphorus. The location is great, the staff is professional and kind, the interiors are beautiful, the rooms are clean, comfortable and quiet, the breakfasts are delicious!