The staff were really cheerful and helpful. The room was large and well furnished. Nice en suite. Breakfast was OK.

Not a particularly nice area. We arrived late evening and there were no spaces in the car park, so we had to park in the street, which meant moving the car in the morning to avoid a ticket.

Very friendly staff. Nice, clean room.

Very noisy the room Friday night. Many people are shouting in the street. The bathroom door closes very loudly.

The property was advised as having car parking but there was only 3 spaces on the side of the building and they were all full. The property was advertised with restaurant facilities and once I booked it they informed me that the restaurant was only open at weekends. I have requested a full refund as this was mis-sold to me.

Very nice room, clean & presentable

Hotel next door to a night club, blasting music and people shouting till 5am, customer service wasn't great and the breakfast was absolutely awful, sausages weren't even cooked.

This hotel is a Gem, really lovely rooms, spacious, very clean and tidy

Parking was a little awkward and had to wake up early to move my car

Breakfast was good, room was clean and staff very obliging

The location was in a shabby part of the town,

Location. Building Interior design and decoration Housekeeping staff

The staff in general don't care. No intercom- so you need to go reception to order room service!! Air con keep making noises- in both my booked rooms- no complaint resolution. It wasn't working either- I found out later on- we had to ask for separate heaters for keeping us warm. No fridge Only shower gel and towel in bathroom. For a 4 star hotel !! Not happy at all- I didn't even bother to stay for my full booked nights, moved to another place to complete my holidays. Not going again ever. They only seem to be focused on their restaurant- staff ready for arguments if you complain !! Even the restaurant was closed for dinner one day during my stay- so we had to order a takeaway.!! No consideration for babies- they denied to warm milk for baby at 10pm !! Kitchen closed. !! 9am breakfast wrapped up. I don't know how long they are going to go on like this.

All good

Excellent staff. Lage rooms with all the facilities

Nothing

good location, fair price, excellent staff

Location was ok, limited parking

Coffee Table and desk surfaces were covered in cup watermarks from previous guests, the water was luke warm, no plug in the bath, dark and tired decor.

Very friendly helpful staff

Na

very clean in side

needs some work on the look outside

property was perfect

breakfast wasn’t the best

all good

nothing

location, 150m to hotel from rail station

it was bloody freezing, no proper heating in the room, a piddly little convection heater in place & I suspect the fuse had been taken out of the power supply to the heating control!.. sad really as it was a really nice room

Friendly, clean and easy

Nothing to do with the hotel but there was a lot of outside noise on a Saturday night

Indian restaurant amazing food

No heating in the restaurant or the rooms ,warmer outside shocking

Very welcoming staff, nice cooked breakfast.

The staff were receptive and so helpful. Always had a smile for guests.