Radisson Hotel Astana

Very poor but expensive breakfast Old room

Reception was most helpful. Supplied additional toiletries when my luggage was lost by airline. Also, organised a taxi whenever needed

Posizione ottima nella città moderna. Parcheggio ampio antistante. Wifi funzionava molto bene nelle aree comuni e in camera. Staff parlava inglese senza problemi.

Avrei migliorato la ricezione del Wifi appena fuori dalle porte comuni. Essendo un hotel da € 100+ a notte, è uno dei più cari della città senza dubbi.

Near nice park and river (not central but this is what we wanted). Nice king bed in the premium room, nice views.

AC was not working properly, fridge was broken, and WC sink was a bit blocked - asked for maintenance but AC and Fridge still not fixed, and solution for sink was to take away the full plug and leave the big hole open! WC has no privacy - door is glass and visible which was not appreciated by my teenage kids. Hard to find information about the pool/spa. Quiet most of the time but Sunday there was a huge convention creating a very busy lobby. Staff friendly enough but sounds like hotel not managed properly and doesn’t feel like a 5 star