Language barrier. Being told about the Tax that was not quoted on Booking.com. Language barrier.

I was told about government Tax which was not quoted on Booking.com. I was given two invoices.

The thing I liked the most was the willingness of the staff to accommodate our needs. We were a family of three and booked a room for 8 nights. I asked for an early check-in but messed up the arrival hour, so instead of arriving at 10:00 am as I initially asked, we arrived at 7:30. We were exhausted after a long flight and a sleepless night and Fabi was kind enough to let us early in the room to catch some sleep. This meant a lot for us. Besides that, the room and the resort were very clean, the staff was helpful, we saw no mosquitos during our stay and the night was mostly quiet. Overall, we did have a lovely stay.

Some small inconveniences. The breakfast could be richer and more diversed. Additionally, even though you could serve the breakfast between 7:30 and 10:00, arriving after 09:00 would leave you with a very poor choice of breakfast. The mirror in the bathroom was broken in half, the bathroom door would make a terrible noise when closing which would wake up everyone in the room and the AC remote had troubles communicating with the main receiver so sometimes it was a pain to adjust it. These are not necessarily complains rather than suggestions that I didn't get to communicate to the staff during the stay and I think would make the next tourists' experience more pleasant. :) Some other inconveniences that I addressed were immediately taken care of.

5 minutes from the beach and restaurants. Hotel was nice, big portions for the food. We could use beach towels. Pool was nice and clean, well maintained.

Only one chair at the balcony. No small towels. Sometimes electricity goes on and off which is quite anoying. Early in the morning and late at night, stuff and other guests were slamming the door loudly.

very relaxing, nice garden , nice pool amazing customer care, very humble and kind caretakers

not much activities , at night is very quite, alcohol was hard to find

Good customer service, clean rooms and good breakfast.

The picture makes you think the hotel is facing the beach but it isn't, its a pretty good walk to the beach and that ruined my expectations. The wifi is terrible at night. It's also surprising that there's no ice available for drinks.

The best hotel i have ever been privileged enough to stay at. The staffs are all great especially one of the staffs named Fabrizio who went all and above to and made my stay comfortable. Clean rooms, great services, delicious food and most of it all close enough to the beach. I will recommend this to anyone.

Everything.. very friendly stuff and clean room and professional services

Nothing

The property was super clean and the stuff was very friendly . They had the best breakfast and best food compared to other restaurants in the area . The property was like 5 minutes walk to the beach (which was amazing ).

I wish they had a big full mirror for dressing up and an iron in the rooms. They did however offer to iron for us.