Good location, nice spacious room. Good breakfast. Nice walk down to the river and easy to walk to the sites if the city - murals, Peace Bridge, Free Derry Museum (great!) etc

Nothing - it is a nice hotel

Location

It was a little expensive

Location excellent Staff friendly Very comfortable rooms

Location was great for what we had planned. Bottomless brunch was outstanding and great value for money. Breakfast was good and plenty of options.

Could have been more parking spaces

Location was great

The room was clean, location was perfect and the car park was very handy.

Overpriced room that had a faulty radiator as it wasn't fully working so the room was cold most of the time. Some staff were nice while others were not very approachable . I was staying with my partner and we were only given one keycard between us. We needed the keycard for the lift so if one of us had to go out to car park/smoking area etc the other one was left in the room with no light which wasn't ideal. I also put down my partners name as guest and when he forgot the keycard and tried to get back to the room, the staff were very unhelpful e.g. didn't try ring me in the room or look up his name instead they made him wait until I went looking.

My friend has a lot of feed intolerances and the reception staff were very helpful getting her almond milk for her room and she was impressed with the gluten free option at breakfast

The hotel is very well located.

The hotel is tired and in need of refurbishment. The staff were not great and the room service nonexistent. The one night we ate in we had to go to the bar to order our food which was very average and pick it up and take to our room. The service was very slow.