very central

the only thing that was a downfall was the staff member told me where to park my car but didn’t tell me that I couldn’t get it until 11 am the next morning I needed to be on the road for 9 so had to wait about for 2 hours

Mi booked this for my son & partner as a Christmas present. On valentines day. Great stay lovely hotel good location parked car in overnight looked carpark, £10 for discount staying at hotel .food in restaurant amazing well presented warm beautiful. Good value staff amazing. Breakfast lovely overall great experience

Just no fridge in room

Friendly & helpful staff. Very clean. Nice breakfast & dinner.

No heating control within room, had to open window at night to cool the room. Toilet constantly over flowed. Room smaller than expected. Room sold as en-suite bathroom but had a shower rather than bath.

staff were so friendly and they upgraded us because of my hubby’s birthday

NICE COMFORTABLE HOTEL GREAT SERVICE FROM THE STAFF VERY NICE MANNERLY AND CONCIENCIOUS, GREAT SATY

Location, staff, breakfast excellent. Size of bathroom was big in comparison to size of room.

We thought the size of the room was very small. We expected a bigger room because of the price we paid.

Staff were attentive and very helpful without being in your face. Very helpful with parking and the discount provided.

Food was incredible. Dinner in the restaurant was amazing. Breakfast also exceeded expectations. Served with a smile and a mimosa!! Staff were pleasant and approachable. Loved all of it.

No improvement needed.

the quality of the furnishings, the location

nothing

The staff were 1st class from reception desk To bar then dining room for breakfast A girl Rachel in bar very attentive Also a lady Selina in breakfast room Excellent

The heavy rain in the middle of the night lol

The hotel was beautiful, from.start to finish it was excellent. From room upgrade on arrival to prosecco with breakfast and truffles in the room. The location is perfect for touring, shopping and exploring the city. The food was beautiful. I couldnt find a fault, would definitely stay here again.

Not a thing

Staff so helpful when asked about food allergies and very friendly made you feel welcome food very good and well priced nothing any trouble to them will be back

Nothing

The staff at the reception were super friendly and helpful, and the hotel is clean, comfortable and well-located (inside the walls of derry, so ideal for tourists like us).

Great location, charming staff, lovely restaurant, very comfortable beds.

Absence of a proper lobby. Nowhere quiet to meet people other than the restaurant which gets quite busy…

Staff on the front desk were very friendly and helpful. Welcome glass of prosecco was a nice touch. The room was very comfortable and spacious

The smoked salmon at breakfast was a bit too salty