breakfast and bed

smell in bedroom, box shower was dirty and with moldy carpet, the lampshade was broken!

large, very clean room

cleanliness everywhere was very apparent. food in the bar/restaurant was excellent ..plenty of choice and lovely and hot when served. Staff were very friendly and jovial ..had lovely chat with the staff on duty in restaurant /bar especially the young lady that served us both at lunch and breakfast next morning .. a credit to your staff . Would highly recommend Glashaus!

nothing

Very clean, big tv

nothing

Lovely room clean and comfortable

We arrived hoping to relax and dine but there was no food available due to staff shortage in the kitchen

Check in was straightforward. There is parking available. Rooms were nice. Bed was comfortable.

I was there with my 5 year old daughter. We booked a double room, it had a tiny double bed in it. The room we were given had the Luas line literally right outside the window. It ran until almost 1am even though when I checked the website it stated that the last tram was 12am. It also started again at 5:30am. We had a hospital appointment and needed to be there for 8am so I asked for wake up call for 7am incase we overslept, it never happened. I should have asked to move room but we were late checking in and I had a very long and stressful drive due to bad weather.

The friendly staff including night reception staff all very helpful

No complaints a one night stay

Its private.

Nothing.

near Luas

nil

Parking and access to the hotel from the car park.

Only one lift was working plus the numbers on the key in box were not visible to put our code in efficiently

Nothing

The location and the room

they did not clean out room during our stay. The elevator had a code to go to your room and it changed and the staff did not tell us .

Wonderful beds

You could hear the trams 🚊 early in the morning.

All of the staff were so so helpful, the food is superb (I can see why they have won awards for quality and value) and the room we stayed in for 5 nights has to one of the best that I have ever been in.

There is nothing I would change

Quiet yet town-central location with easy parking and access. Friendly and efficient service and well-fitted, comfortable room - i.e. very good, all-round.

Have really no complaints whatever.

The room was clean,did not eat there.

Fault reported to reception re a faulty sink plug mechanism. It was noted down but totally ignored by whoever was supposed to fix it. Ditto with phone charging socket loose and hanging away from wall.

bigger room than expected, big cupboard

signs to find the reception could be improved

Clean, great location. Huge shopping mall across the road. The Tram is right at the base of the hotel. We used it to travel downtown Dublin.

Nothing

We have stayed at this hotel on numerous occasions. We like that it’s accessible to the LUAS & Dublin City centre.

The bar closed at 11.30pm & the person behind the bar had a really bad attitude.

The room was lovely and the breakfast offering excellent!

I thought the area from the parking garage to the entrance of the hotel needed to be spruced up. (maybe painted and cleaned)