The location was within walking distance of other venues.

Food prices were high and the menu limited

Love the valet parking

Excellent customer service, very well decorated and comfortable. Nice having a restaurant , bar, and speakeasy all in one place. great food and staff was exceptional

There really wasn’t anything I hated. However, the lighting in bathroom was very dim and shower head had terrible pressure but that wouldn’t keep me from staying again.

it was great room great food wonderful staff

nothing

meticulous.

breakfast service was mediocre

The dark atmosphere of the hotel was nice

Upon closer inspection-walls and shelves were covered in dust within the room. Clothing from previous guests was left under furniture. The Speakeasy down stairs was so crowded you couldn’t hold a conversation with your own party, and the drinks were flavorless

The hubby and I did a “staycation” and I couldn’t have picked a better place. We had never done this before so I’m sure we looked like tourists lol but we are from here. It’s a very Beautiful, Elegant place. We are doing it again for sure, and this time we will be trying the bar and restaurant that’s located inside.

We stayed at this hotel overnight in February 2023 on a recommendation of a family member. The hotel is a new restoration and update of an older business building. It is really appealing and interesting historically with great attention to detail. Our room was spacious, comfortable, and exceptionally clean. The staff are friendly and helpful. It is more expensive (not unusual for downtown hotels with upscale service), but a great value in Amarillo. There is a lively street scene with walkable fun restaurants, especially if you want southwest food. We recommend Braceros.

Be prepared for some loud pickup trucks on the streets of Amarillo. Just a fact of life, which certainly did not bother us in the hotel.

It was nice and clean

It was nothing like the picturea so i left

Parking ok during the weekend, otherwise no options but $15 valet

Great location

The woman who checked us in was very courteous. We ended up on the 5th floor with a cool view of downtown. The valets were great and on top of their game.

Our bathroom was not thoroughly cleaned. Our morning room service meal may have been sitting a while before it was delivered, so it was nothing exceptional.

Upon arrival, I immediately felt a welcoming sense of kindness and concern for myself and my 2 Yorkshire Terriers. The valet was patient and helpful. Front Desk Team were both professional and joyful people. They truly exceeded my expectations from the time that I arrived and throughout my stay!