Copal Tulum Hotel

Room clean, good size, comfortable bed, shared areas and roof top pool well maintained.

Not a very well ventilated bathroom, small TV, facing towards the road so not much "jungle" view. Not many sunbeds round the pools.

The hotel is a little oasis in Tulum! It’s even more beautiful than the photos. The jungle, the pool, the apartments are HUGE and luxurious. It is pure luxury.

The area around the hotel is very under developed and at night we didn’t feel that safe walking round.

Spacious suites and design: Modern, jungle‑chic apartments with full kitchens/kitchenettes and great indoor‑outdoor flow; several units include private plunge pools. Calm atmosphere: Quiet, boutique vibe around the pools and grounds—good for relaxing or working without a party scene. Service and cleanliness: Responsive concierge and messaging, reliable housekeeping, and well‑maintained common areas. Value and Wi‑Fi: Strong value for space and amenities, with reliable Wi‑Fi suitable for streaming and routine work. Practical amenities: Onsite pool, small gym, and convenient light food and beverage options cover the basics.

Location trade‑off: Not on the beach; most outings require taxis, bikes, or a car, and walking can be long in the heat. Food and beverage depth: The onsite options are more functional than destination‑worthy; you’ll likely dine out. Minor wear and timing: Some units show light wear.

Nothing really

Rude reception, expensive for a hotel that needs complete renovation