Holiday Inn Tulum by IHG

Camera pulita e profumata, gli spazi interni erano grandissimi, letti enormi e puliti, bagno diviso in due con doccia da una parte e sanitari di fronte. Belle le due piscine una al piano terra e una nel rooftop. Ottima esperienza con lo staff. Attenti, disponibili e premurosi.

Unica pecca la colazione, servita nel locale di fronte alla piscina al piano terra. Dal menu à la carte potevamo scegliere una sola opzione, dolce o salata, tra due proposte. Ogni aggiunta o modifica( Anche solo per un semplice espresso macchiato al posto del caffè previsto, era necessario pagare un supplemento). Noi alla fine siamo stati particolarmente fortunati perché il ragazzo che si occupava della colazione ci ha gentilmente permesso di scegliere un’opzione in più. P.S. Fluffy pancake con fragole buonissimi! Però questo aspetto potrebbe essere sicuramente migliorato in un hotel del genere!

This property was everything, from time of arrival until the day I left location was great to different shops stores food and bars. Everyone was so friendly and knowledgeable. I wanted to know where the top beaches were located they gave me 3 and I was able to go to 2 and absolutely beautiful! They provided me with restaurants that were in the area and they all were awesome ! This property roof top Was like the icing on the cake absolutely amazing! And the bartender was so cool and smooth . Everyone who worked at the property from the front desk to the maintenance to the bartender to housekeeping was so sweet! Oh yes it was my anniversary and they had rose petals and swans for him and I the decoration was amazing listen book book book book ! 5 stars

Plumping but wasn't their fault . It's called life !

Neat and tidy, good location

Nothing

Spaces in room and property

Only 1 option in breakfast and dinner and have limit of 450 mxn per person which is very bad. If you eat more than 450 then need to pay extra charge. It is also not mentioned while booking only get to know when reached there