I liked the bed, it was comfortable. Location was nice.

There was a roach infestation in kitchen. Upon arrival and check in, I became locked out of unit, due to door code stopped working. I had to wait over an hr in 95 degree heat, for maintenance tech to come with physical key.

The location was beautiful. The apartment was nicely set up, very cute.

The apartment was infested with roaches. The apartment smelled very bad when initially walking in, due to the harboring of roaches. I tried to snap multiple pictures and videos, but I was more concerned about killing the roaches before they got away. I found hatched roach eggs behind the table stand next to the fridge. Also baby roaches crawling around throughout the apartment as well. Roaches were also embedded within the pages in the information binder sitting on the table stand next to the fridge. I was trying to find out where to dispose of trash after taken out of the apartment, there was no note or signage giving that information. The activity closet was a mess, allowing it to be a perfect location for roaches to harbor. We would see them crawl in and out of both closets; water heater closet especially. This made the entire stay very stressful and uncomfortable. Guest services had terrible communication in an untimely fashion, waiting an entire day to respond during working hours, to not responding at all the following day after. The gate key card did not work the entire time we stayed on the property. So it was difficult getting access back into the property; waiting to tailgate another car into the gate onto the property. The TV would not convert over to my Roku streaming device. I was highly disappointed staying with Vacasa this time around. Our first stay with Vacasa in Hilton head was lovely. This one not so much.

It was in Tybee

Clean, comfortable, The bed was so comfortable !!!! quite peaceful. loved it all!!!!!

The sofa was miserable uncomfortable.

The location & the Savannah Racquet Club staff/management are nice.

The room was filthy. There were roaches, black mold on the bathroom ceiling, the bedroom walls have black feet prints on the walls, the towels were stained, broken tiles on the floor that pinch, the floors are dirty & will quickly turn your feet black, & the HVAC filter hasn't been changed in years. Each time I complained, the VACASA staff said they would keep in contact with me to resolve the issues & they do NOT reach back out & nothing was resolved.

Steps away from the beach! Couldn’t have been in a better location. Was only a two-three minute drive from all the restaurants and shops on the island. There were even some restaurants and shops within walking distance!

The bed could have been a bit comfier. And I wish the bedroom would have had natural lighting. But the biggest thing was the check in and out process. I wasn’t provided with the 4 digit code to get the key out of the lock box, so I had to call customer service both times in order to get the key. Overall, check in and check out was quite confusing.

Had a great easy trip to the beach, and tybean coffee shop and many other great treats on the island. Carlos C was the most helpful when we found out when we were getting relocated and also another rep for vacasa over Georgia properties was very nice and did her best, it seemed that the company bound her hands.

The box code for key access was not given to us, difficult getting ahold of a worker for vacasa. The room wasn’t clean, the shower would not drain, and when the water backed up it had things floating in it. The front right burner on the stove would shock you. Pool could’ve used cleaning and maintenance. BUGS as in roaches. We had to leave and get relocated 4hrs away to myrtle beach in a somewhat undesirable location. They could not relocate us on the island and a refund would take 3-5 business days. So we had no other choice but to drive 4hrs with a one yr old.

It was clean and comfortable. We had plenty of towels. The air worked wonderful and the bed was super comfortable. It was well furnished.