Fue realmente espantoso. Las fotos son mentiras. El lugar estaba muy sucio. Decidí retirarme y no me quisieron dar la devolución. Muy muy raro el lugar.

Fue realmente espantoso. Las fotos son mentiras. El lugar estaba muy sucio. Decidí retirarme y no me quisieron dar la devolución. Muy muy raro el lugar.

The value and location.

It was good

The water room bathroom was DISGUSTING every day that I stayed there. The trash was overflowing Thursday, still not taken out by Saturday when I departed. OF COURSE I could have taken it out but why didn't the long term guests who use the bathroom daily, take out the trash? Why didn't the staff member who called me about check out take it out? I told her about it, although I know she saw the mountain of paper towels and tissue stacked high in the trash can. The shower and toilet were gross. There was no porch light on when I checked in after dark.

Nice comfortable room. Clean kitchen and environment.

There was nothing to like, I felt very uncomfortable & unsafe.

The room wasn't clean & the other people staying there made me feel very unsafe , & the staff was very rude & called me a lier when I reported to the about the room not being clean & unsafe , I asked for a refund staff said No & called me a lier & I even slept in my car & had to find another hotel the next day .

Location

No shower caddy .missed garbage day,it should be posted . Does bbq work?

Nice large kitchen and dining area as well as liveing room. Back yard with covered patio

Bedroom up narrow stairs ,backs up to noisy light rail tracks .

Customer service was (mostly) available and always very nice. The check-in-process was very easy and could be done from your phone anywhere and anytime. The decorations were cute and the “elements”-concept of earth, water, fire and wind is nice and makes sense. Also the living room was comfortable and in a good condition.

This place was just SO DIRTY. I rented the individual bedroom (“Earth Room”) and the only thing in there that was not dirty were thankfully the bedsheets. There were spiderwebs and big chunks of dust on the ceiling, especially by the fan. The mirror on the closet was covered in fingerprints and grease. There was residue of glue on the door, on the wall and on the floor and stains and dirt just everywhere. The window sill and window was very dirty too. The room smelled like smoke and the smoke detector was opened as if someone had messed with it, even though there was supposed to be a non-smoking policy. All of my clothes smelled like smoke after one day just from staying in that room and I don’t smoke. All four of the lightbulbs by the ceiling fan were non-functional. The mattress was definitely worn out. The room door could not be locked from the outside (unless you brought a lock, but I didn’t know that beforehand) and looked like somebody had tried to kick it in. The kitchen countertops were fine, but the drawers and the refrigerator were absolutely nasty, filled with crumbs and sticky stuff. Also it was very noise because even though there are rules on quiet time at night, people don’t obey them. I couldn’t sleep at night because some people would talk and laugh in their rooms very loudly. Also the kitchen was supposed to “close” at 11pm but there was a lady cooking for an entire hour between 2 and 3am, making so much noise with the pans and the constant beeping of the microwave. The direct neighborhood is fine but once you get out of there there is going to be many homeless people and drug addicts, especially by the closest grocery store (Raley’s). This could be such a nice hostel if the owners just took better care of it or had somebody who would actually make sure the people stick to the house rules.