The Elysia Park Residence by Home Owner

Beautiful unit, clean, spacious and comfortable. Bath gel and shampoo provided, good quality toilet paper, good quality towels, washer and dryer available (but dryer function did not work well despite many attempts, clothes remained wet). Lots of onsite parking

1) Communication with owner/caretaker was horrible. Had to wait a long time for check in details, info given at the very last minute and had to text and call so many times. Very annoying. 2) deposit of RM100 was insisted (banked in, not cash) despite not stated on Booking.com and I called Booking.com to confirm that they're not supposed to collect deposit as thats not the agreement with Booking.com. Deposit refund after check out took HOURS. Again, had to text and call many times before she finally refunded my deposit. 3) Flat pillows, rock hard mattress, blanket/duvet way too thin 4) could improve on the water pressure 5) location is perfect only if you want to go to Mall of Medini or Legoland (3 minutes away). Otherwise it is very far from JB city centre (20km++)

Everything

Late and unclear information from the staff.. not friendly able..

Quite and nearby to legoland

the place located near to Legoland making it a perfect place to rent if you want to go to Legoland. Place equipped with decent facilities like pool, gym etc and equipped with security.

Host could have given complete instructions as to the exact location, advised on how to retrieve the access card to the place (how to check in basically) with clear instructions how to use the coded door. The mattress are so hard although the pillow is good. When bookings are made it is not clear as to which house you will get. It would help if the host could identify straight as to which unit we will be renting. Owner just informed right before checking in that there will be deposits required of RM200. It would be better deposit amount requirement to be informed when making booking so we are informed earlier. There is no wifi.