Hotel Estera

colazione

Il personale è risultato piuttosto distaccato e il servizio freddo e impersonale, poco orientato all’accoglienza dell’ospite.

Loved the area.The hotel is about 15 minutes to the main square. It has loads of places to eat and drink on its doorstep. Hotel very clean.

Nothing.

Everything was just perfect!

The bed even when it was small was comfortable, the bathroom was really nice and clean, everything worked perfectly and was very very clean you could tell. Great solo bedroom.

I booked a shuttle from the airport KRK to the hotel, after arriving 25 mins and no one showed up I had to call the hotel and they arranged with the transportation to get there to pick me up, so make sure you have a European number or great internet going, just in case. The hotel location was very far from everything, would recommend staying closer to the bus station if you're planning on going to the Auschwitz memorial by yourself (took me 35 mins walking, you can take an Uber as well, which I did on my way back). Despite their description on booking.com there was no breakfast in the room you have to come down to the restaurant, there was no room service (which the receptionist laugh when I asked about it and said there was none, I mentioned I saw that on the description and then it was gone), the restaurant was breakfast-only so you have to find food outside, if vegan might be tricky, and I saw a space where a mini bar or fridge was supposed to be and there was none, I actually booked this hotel because of all of these options and there were none, that was my biggest issue and let down that is why at the end paying for breakfast wasn't worth it. Also, the wifi was terrible, you can feel the "budget room" heavy there, most of the time it didn't work and I had to use my own data.