The house was gorgeous, beautiful layout, and immaculate. The pool and spa clean, warm, and so fun to swim in and star gaze at night! The location and access to the resorts was amazing. Overall, I can't recommend this place enough! We'll be back :)

This is our second stay at Hikialani. It's our favorite house on the island. Lots of room for everyone with a large pool and hot tub. We used the amenities at Hapuna Beach and Mauna Kea everyday. We like to visit Waimea, Honokaa and Hilo. We had everything we needed at the house. We even used the cooler so we could keep our food cold from the Hilo Farmers Market.

The house was even more beautiful than the pictures. I enjoy resorts - this has changed the way that I will vacation in the future. The house was so clean and the pool & hot tub was wonderful. Donna answered every question within moments of me texting her. The kitchen was fully stocked with all the cooking essentials. I want to thank the owners for allowing us the opportunity to rent their beautiful home in paradise.

It was a beautiful home and ample space for four adults and two kids under 10 years. The views were breathtaking however, pool was not cleaned before we arrived. My family and I cleaned it ourselves on the first night. I liked the fact that the depth was safe for the little ones. The heating between hot tub and pool malfunctioned during the first two days. After some back and forth texting (lol many text messages assuring the manager we were following the instructions) , Donna herself came out to fix it with the handyman. The pool was fixed and cleaned. Bring kitchen supplies. Be sure to bring basic supplies ie sugar, coffee filters, citronella candles etc. I noticed that swim gear was available ie snorkel gear but make sure to clean them well and check they work. We got out to the beach and realized their snorkel masks needed to be replaced. Easy fix via renting equipment on the beach. Hapuna’s beach does not disappoint at all! Treat yourself to a cabana! Remember that when you rent this home an additional $165 per night will be charged for resort amenities automatic at the end of the stay, Irrespective if you use the resort amenities or not. Just be aware of that. I will say the resort amenities are stellar and we enjoyed ourselves. Overall, I think Donna tried her best with communicating with us but we could tell she was very busy. It was a nice stay and everyone enjoyed themselves for the most part. We will likely find another place next time because of communication issues, timeliness to fix house concerns, cleanliness, and resort fees.