Everything was clean and modern and worked well and was very comfortable. The washer/dryer was excellent and all materials were provided, which was great. Our contact, Katy, was easy to work with and very responsive to any questions we had. We will definitely return here on our next visit to Traverse City!

The only problem we had arose one day when the keyless entry code did not work. However, I was able to reach someone immediately at the office, who reset the code for us from the office, and enabled us to get into the property.

My stay was great! The check-in process was easy. Upon arrival, the loft was clean/tidy. It seemed to have everything you can think of (fully stocked kitchen, extra linens, etc). Communication with the property managers was easy and efficient. This is a great place to stay for anyone looking to be a little outside of the hectic downtown area - but close enough to walk/bike to any beach or restaurant. The kitchen is also a huge perk. Great for packing lunches for long beach days or daytrips to the Dunes.

The AC was a bit tricky to work; I wish it came with its own instructions.

We went for a softball tournament and it was right down the street from the fields, and from the beach so it was perfect. The property was clean and perfect for a family of 4 (if kids don’t mind sharing a pullout bed).

The air was on when we got there and cold but after the first day it was like it wouldn’t get cold again. Could be because it was a hot weekend (85) and just couldn’t keep up. Also the parking lot and spaces are tight so if you have a big SUV it would make getting in and out VERY difficult if the lot is full. We backed into the spot each time when the lot was empty otherwise getting out would be a challenge.

Perfect location and was very clean. Had everything we needed for a great stay and the people we were renting from were super easy to communicate with they answered and responded very quickly. Everything was very comfortable and relaxing there. We stayed 7 days and had no real issues. Perfect size for the two of us. Online pictures were very accurate.

We had a little trouble adjusting the temperature inside and we’re got a couple nights. it was most likely user error. I never received check out instructions I wish those were available listed somewhere in the unit. I’m sure if I called and asked they would have told me everything I needed. They were super friendly and easy to reach on the phone we were just running a little late and left in a rush.

Proper and adequate provisioning/facilities

Not sure