-Swimming pools were clean -breakfast had a lot of choices for all preferences -staff was happy to help

Beautiful hotel o great location. Room was very comfortable and clean. Nice swimming pool and beautiful beach. Client service in hotel is perfect.

Very Dirty and bad (no) cleaning. Not worth the Money at all. Pool is dirty, Daily cleaning was a joke and in total the overall impression is that this was once a Nice place but it os in desperate needs for maintenence We gave up on the breakfast - they were out of everything and the floor and cleaning in the BLU restaurant in general was sooo bad that we didnt want to eat food from the buffet. Our meal in the Beach bar eas not good too. In general a very bad experience :-(

Large room. Pool area. Food was OK. Cleanliness. Disappointed with communication as was booked for a treat for my daughter and her friend.

No pillows and when asked staff not friendly and unhappy about giving them. Had to ask for all inclusive wristbands and no information given on where to eat and where to get drinks.

The colors of the lights the bed and the size of the room

The room was clean and well presented and the pools and beach area were well equipped with comfortable sunbeds and plenty of space.

There was a general lack of information upon arrival at the property and reception didn’t realise that we had booked all inclusive which caused us some initial confusion. Whilst the property in general was well presented, it was also very tired looking and worn in many places. For example in the corridor leading down to our room there was a mattress just left outside the whole weekend. However what really let this place down was the food. The breakfast was good - but lunch and dinner options were poor. The meat was so overcooked it was inedible and it was always the same options such as nuggets, chips, spring rolls and samosas. There were no condiments to choose from except limited bowls of tahini and hummus and only tzatziki was served on the first night. The desserts were the same every night, fruit was also left out and by our third day had started to go bad. No butter was out for any of the bread either.

location

The front desk staff were HORRIBLE The pictures were decieving, the hotel did not look like the pictures at all There was blood on the sheets and they refused to change it.

Georgie was lovely and when we complained couldn’t try hard enough to help us. The staff tried their best.

Where to start! The food was atrocious and alcoholic drinks were not included on the all inclusive! The rooms aircon didn’t work and the maintenance team were fixing it while we were in the room…the room smelt of mould when we first entered and all the lights didn’t work. The room was run down for a 4 star hotel that cost £511 it was not worth it. We asked to be moved into a room that was cool and we got given another room after 11 visits to reception we found our room after the lady on the desk said she didn’t know where it was. I swiped the key it worked and as I entered it was an occupied room! Luckily the guests were not in there that would have been the cherry on the cake! We went back to reception and after a lot of complaining we got a third room which was a private suite with a pool which was nice but even the price for that we wouldn’t have paid that! We didn’t use any of the facilities as the sun beds were black with mould and the pool was dirty. It wasn’t a nice relaxing place to stay.