SureStay Plus Hotel by Best Western Reno Airport

I would like to give a shout out to Oscar and the tall guy with the feather earrings who works security. A shout out to Cameron, Jazmine, and the rest of the front desk staff for being helpful with details to myself and other customers. Jazmine had a few elder customers, women, who were being Karens and she just maintained her composure. The Lemon and Lime restaurant is amazing for Indian food. Their mango chicken is soo soo good along with the Tandoori chicken. The only bad thing, they need more trollies. The pool is not heated, but with the heat wave having temps, its the best. Its a lot clearer than a lot of the other hotel pools in the area as well. Didnt get to experience the bar, as I dont drink, but the bartender is super sweet when I went down for a lemon and lime and she has really good customer service attitude. She was welcoming conversation with the customers that were present and one of the Karens from the front desk prior, was in there being a little racist, but the bartender handled that like a pro. An inconvenience, a lot of the elder guest are rude and hold up the line at front desk. A lot of people dont respect the paper they sign or the signs posted, and let their dogs use the courtyard where the pool is without picking up the dog poop cus "i have little dog". They get in trouble if caught, but I found that to be rude of people so i started telling them theyll get fined if caught, we wanna swim in peace not stank ya know.... overall I was impressed though.