Hotel Holiday

Room was very clean and quiet with good views. Breakfast also very good. The hotel has about 10 minutes walk, but we have an elderly, the hotel is uphill, did not know that. We didn’t know the hotel have a shuttle service (5CHF each person). Call hotel ahead to ask them pickup would be nice.

Absolutely lovely hotel, the staff was incredible, room was exactly as described with a wonderful view and the location was fantastic. I would highly recommend a stay if your planning on visiting.

My recent stay at the Holiday Hotel in Zermatt was nothing short of magical. What truly sets the Holiday Hotel apart is the staff. They are incredibly friendly and welcoming, Their flexibility was particularly impressive; when we encountered flight issues, the hotel made it incredibly easy for us to change our stay dates via email, responding promptly and resolving the situation with zero stress. The team even took the time to advise us on our finances, thoughtfully reminding us to pay in the local currency (CHF) rather than Canadian Dollars (CAD) on our credit cards to ensure we received the best possible exchange rate. Another standout moment was our final day; we had an early departure before the regular breakfast hours. Without us even asking, the front desk arranged with the kitchen to prepare on-the-go breakfast and lunch packs for our journey. It is these small, proactive gestures that turn a good stay into an unforgettable one.

Our stay was perfect. It is close to the train station, bus access is good. Breakfast was umptous and the staff was super friendly, courteous and very helpful. It is better to schedule a pick up from the train station as walking with luggage is tough. Overall excellent stay in Zermatt.