All good

We spent wonderful week in this place. Good localization in quiet part of Ayia Napa. Bus station is just in the front of hotel so it's very comfortable. Apartment was cozy and clean. Staff was very kindly. Our daughter left her favourite toy in the apartment and they sent it to us to Poland! Many thanks for that!:) If we will go to Ayia Napa next time we will chose Loutsiana for sure.

Every time you need anything such as shampoo or path gel, you have to visit the reception to collect them while they don’t provide such staff every day. Cups, plates, and other kitchen tools are not cleaned except at arrival and check-in. One room key is provided, and if you forget it inside, the reception will open the room for you using a backup key

Every time you need anything such as shampoo or path gel, you have to visit the reception to collect them while they don’t provide such staff every day.Cups, plates, and other kitchen tools are not cleaned except at arrival and check-in.One room key is provided, and if you forget it inside, the reception will open the room for you using a backup key

Very nice experience

Pros:The staff was very polite and helpfull. The room is spacious and very modern decorated. The breakfast was way better than my expectasions. Cons: The sofa bed is not very comfortable. The parking is limited sometimes hard to find especially on busy periods. The hotel is next to Agia Napa waterpark but a bit far from the town making it necessary for a car if you want to go to town or different beach bars(kaliva, isola and nissi beach). Its ideal though for families with small children that want a quiet place to relax with a nice swimming pool and lots of garden for children to play. Overall i have to say that it is a nice excellent maintained hotel ( apartment) and a good value for money. I surely reccomend it!!!!

Pros:The staff was very polite and helpfull. The room is spacious and very modern decorated.The breakfast was way better than my expectasions.Cons: The sofa bed is not very comfortable.The parking is limited sometimes hard to find especially on busy periods.The hotel is next to Agia Napa waterpark but a bit far from the town making it necessary for a car if you want to go to town or different beach bars(kaliva, isola and nissi beach).Its ideal though for families with small children that want a quiet place to relax with a nice swimming pool and lots of garden for children to play.Overall i have to say that it is a nice excellent maintained hotel ( apartment) and a good value for money. I surely reccomend it!!!!

Hotel was in a great quiet location, deluxe rooms modern and well furnished. All very clean. Good not great but it was end of season. AC took several minutes to start after door was closed which was a slight annoyance. Address and phone number incorrect on booking so spent 45 minutes trying to find it

Was a lovely big room, and big balcony with sun loungers on it which was really nice, pool was abit over crowded but we never used it as we liked the beach. Only downside to the room was the bed so uncomfortable as was a hard mattress.

Was a lovely big room, and big balcony with sun loungers on it which was really nice, pool was abit over crowded but we never used it as we liked the beach. Only downside to the room was the bed so uncomfortable as was a hard mattress.

It was an amazing experience. I love it and will love to come back .

Very good, near the bus station, clean hotel and rooms, small but nice pool, nice dinner buffet

Great apartment with a pool, balcony, living area and kitchenette. Could easily sleep 4 and excellent value for the price. Would stay here again

Great apartment with a pool, balcony, living area and kitchenette. Could easily sleep 4 and excellent value for the price. Would stay here again

Excellent! So clean modern and a great location we were so impressed with the hotel! Would love to come back!

Hotel was nice and clean Quite and far from all the noise but right next to a bus stop to Aiya Napa center

Hotel was nice and cleanQuite and far from all the noise but right next to a bus stop to Aiya Napa center

Hotel was nice and cleanQuite and far from all the noise but right next to a bus stop to Aiya Napa center

Overall very good. Just some minor hiccups like not replacing tea/coffee when room was cleaned.

Have stayed at this property before and is ideal for our needs. It is clean, has helpful and friendly staff and is away from the main strip. A good selection of food is also available. We will be back.

Would definitely return to Loutsiana. Came home yesterday and already missing it. Clean rooms, serviced daily, modern, bright. Welcoming staff.

Would definitely return to Loutsiana. Came home yesterday and already missing it. Clean rooms, serviced daily, modern, bright. Welcoming staff.

Our first time in cyprus and we were recommended loutsianna by a friend. We booked 2 rooms for our family. It was such a lovely hotel, the staff were so helpful and friendly, the food was good and above all the whole place was immaculate. Rooms cleaned and beds changed every day, poolside constantly cleaned and monitored and the eating area was immaculate. Had one of the best holidays yet, would definately recommend

Our first time in cyprus and we were recommended loutsianna by a friend. We booked 2 rooms for our family. It was such a lovely hotel, the staff were so helpful and friendly, the food was good and above all the whole place was immaculate. Rooms cleaned and beds changed every day, poolside constantly cleaned and monitored and the eating area was immaculate. Had one of the best holidays yet, would definately recommend

We had a really nice week at Loutsiana II hotel, they have a nice bar, pool and staff. Really helpful and with great energy. Walking distance to the beach and to the water park. Great experience!

Excellent hotel Staff great food great location Thank you loutsiana hotel

Excellent hotel Staff great food great locationThank you loutsiana hotel

Very disappointed because I didn't read any bad reviews before I booked this hotel. It is too loud in the evenings and at night because of the loud music in the bar/restaurant almost every night. I was woken up once at 1:30 a.m.because some of the staff (!!) wanted to dance to the extremely loud music. I had to sleep with the earplugs every night. The hotel wouldn't change my room at my request. Bad service both in the restaurant and reception (some guys were great, but the girl in the reception is useless). I got wrong info several times. The staff didn't have much respect to the guests. I saw once how one man in wet shorts, who was entering the restaurant area, was treated by a member of the staff..not good, he was treated like a little boy that has done smth bad. This could be done in a more polite manner. My neighbors had cold water during two weeks, nothing was done by the staff until 3 days prior to their departure. Bad pillows, I suffered from the pain in my neck every night.

The room key situation was a bit of a nightmare, we only had one key which also controlled the electricity supply in the room, so if one of us wanted to go out without the other then they couldn't take the key, resulting in them having to either wake up the other person or ask reception to let them in, when I asked for another key the staff flatly refused: v. unsatisfactory. Also, my granddaughter stayed over one night which meant I couldn't leave the room, but the staff refused to do room service. One of the staff was quite shouty and kept telling people off very forcefully, I even saw him wagging his finger at one point.

The room key situation was a bit of a nightmare, we only had one key which also controlled the electricity supply in the room, so if one of us wanted to go out without the other then they couldnt take the key, resulting in them having to either wake up the other person or ask reception to let them in, when I asked for another key the staff flatly refused: v. unsatisfactory. Also, my granddaughter stayed over one night which meant I couldnt leave the room, but the staff refused to do room service. One of the staff was quite shouty and kept telling people off very forcefully, I even saw him wagging his finger at one point.

The room key situation was a bit of a nightmare, we only had one key which also controlled the electricity supply in the room, so if one of us wanted to go out without the other then they couldnt take the key, resulting in them having to either wake up the other person or ask reception to let them in, when I asked for another key the staff flatly refused: v. unsatisfactory. Also, my granddaughter stayed over one night which meant I couldnt leave the room, but the staff refused to do room service. One of the staff was quite shouty and kept telling people off very forcefully, I even saw him wagging his finger at one point.

Upon arriving at the hotel we were promptly dealt with by the reception staff, given our key and directed to our room. The room was well located, clean and included air conditioning. There was a small kitchen area which included a fridge which was ideal! The hotel had a pool area and a smaller pool for any young children. The bar area outside was clean and staff were friendly, they also had entertainment on a few nights a week. We had gone self catering but they do have an option for you to upgrade to B&B or half board but we just chose to eat at the hotel bar a few times over the week, and what we did have was really nice.