1. One bedroom has a full wall sized, street level window with a broken curtain that isn't even large enough to cover the window if it did work. 2. In the same bedroom there is a floor to ceiling window to the common living space with no curtain for privacy. 3. This bedroom also smelled as though something had died in the walls. No amount of spray helped. It just reeked! 4. Most of the door handles were falling off and the paint on the doors has been rubbed off. 5. There was no bathmat, hand towel nor face cloths for the bathroom. 6. There was only decaf coffee available 7. All the wonderful amenities were in a separate building that we did not have access to.

Such a pathetic property , out of two rooms one room was smelling like a garbage bin because of the wet mat. Half of the bed was wet too when we reached the property in the late evening. It was so hot and humid that no one could sleep properly. We had 2 kids with us and one of them got sick due to the smell and humidity. I have been calling the property staff since today morning to refund or provide compensation but they are giving so many excuses and I have been told the manager is bot available. I will never book my stay in any of the Park Loft in future and will warn my friends too about the property. Also I will escalate this issue at the highest level so that no one should face these challenges in future

Very cool spot. Very clean and well kept. Walkable to grest spots in Mile End. Parking is a bit tricky but better than most spots in Montreal. If you follow the street parking rules and plan your day accordingly, you won't have problems and will pay minimal in meter fees. Was very impressed by the thorough job done by the housekeeping crew.

Did not even stay at the lots because there’s no AC , a dumb fan that blows out hot air. No customer service from the lofts nor Hotels.com

The bath was clogged.

I booked the loft for a trip with my cousin and my sister, the condition of the loft is pleasing, yet some of the plates are not clean. There's no water kettle in the room and the front desk suggested us to use the coffee maker but the coffee maker's not clean and produce water with strange color and taste. Other than that, our stay there is actually pretty nice, the beds are soft, with different types of pillows to choose from, and also a large sofa bed. The loft is located just next to mile end and we also have a fun time walking around the area and go shopping and buy groceries.

The place is clean.

I mistakingly booked the incorrect date. There was no flexibility at all with their "no refunds" policy. No alternative was offered. Just withering apologies about their policy. Strongly advise against booking this property. Strongly advise against Expedia continuing to work with this company. With the travel industry just getting back on its feet, this is an inexcusable lack of concern for the customer.

For the most part it was a pleasant experience. Nice building, very large living and sleeping areas. There email said that their staff could be reached 24 hours a day, however, when air conditioning failed at 2 a.m. no one picked up the line. Some power outlets had no covers. Dirty laundry in very narrow hall leading to my room.

Great area. 15 min walk in any direction for food, drink, metro. However there were small problems with the room (exposed wires, stains on sheets, asked for extra sheets and never received them) all thing i can forgive and i would not be opposed to staying here again.

This was literally the worst experience ever!! My family and I are still in shock with this horrible experience!! We arrived at 1130PM, the stench in the hallway was unbelievable (a combination of rotten eggs and sewage gases)! It became worse as we approached my room. It became apparent when the attendant opened the door-my room was the source. The first bedroom's floor was wet and had an air machine blowing deodorizer. My daughter who is asthmatic could not breathe. The attendant was unable to tolerate the smell and notified the manager, he confirmed the room in unhabitable. We were moved to a one bedroom that could not accommodate the 10 people we had; we were left with no choice, we had to book a last-minute room elsewhere to accommodate some of my family members. The following morning, we were notified that we had to move back to our original room as the plumbing problem was resolved, the room was deep cleaned, When we returned to the room, it was evident nothing was done in the room other than the one additional air freshener. We were not allowed to stay in the temporary room because it was rented for that day. The smell was unbearable! I could not believe this hotel knowingly rented this room with plumbing issues (It is important to note this room was the lower level and housed the sewer system for I was told and shown). I spoke with the manager, he apologized and said we would be fully refunded. It has been five weeks, NO REFUND, RETURN CALL and he refuses to answer

Perfect location with a truly unique local character and environment. I'd stay there again, especially if I needed to be between Outremount and the downtown core. Plus, much loved Montreal bagel stores are in walking distance!

The room was clean and the rooms were spacious. My complaint is that one of the showers wasn’t working and we were warned to quiet down by security but was told we never received an actual complaint. The criteria for a noise warning should be more clear in the future.

Microwave was not working and the cot was already broken condition. It completely colapsed just after lying down

I didn't like the condi locarion or property. One Tv, clogged toliet, heater not working properly, and spiders on ceiling and in the shower. Would not recommend to rent.

You have to check in based on their schedule. If they don't answer the phone, there is no way to leave a message. Awfully noisy and terrible design of the rooms. New materials but ridiculous floor plans, tiny bathroom. Would never ever go back.

You have to check in based on their schedule. If they dont answer the phone, there is no way to leave a message. Awfully noisy and terrible design of the rooms. New materials but ridiculous floor plans, tiny bathroom. Would never ever go back.

The location was very convenient. The hotel was very clean and fresh. I couldn't figure out how to use the temp controls and there wasn't a way to reach the front desk without physically going there and they were in another building. And parking in the neighborhood is very difficult. IF we come to Montreal again I would stay here but use Uber or something of the sort rather than renting a car. To me the cleanliness and space in the unit was what made all the difference.

The location was very convenient. The hotel was very clean and fresh. I couldn't figure out how to use the temp controls and there wasn't a way to reach the front desk without physically going there and they were in another building. And parking in the neighborhood is very difficult. IF we come to Montreal again I would stay here but use Uber or something of the sort rather than renting a car. To me the cleanliness and space in the unit was what made all the difference.

It was a lovely little spot, clean and a great location.

It was a lovely little spot, clean and a great location.

The room was very clean and the guy who helped us check in also made a few great recommendations for us to try out!

The room was very clean and the guy who helped us check in also made a few great recommendations for us to try out!

Not very visible from the street. Having to check in at one location and then go to another location was not the most convenient. Place was new and clean but the frustration of trying to find the place was aggravating late at night after working all day and evening. This might be a great place for others but for me, I would prefer something else.

Not very visible from the street. Having to check in at one location and then go to another location was not the most convenient. Place was new and clean but the frustration of trying to find the place was aggravating late at night after working all day and evening.This might be a great place for others but for me, I would prefer something else.