The beds were very comfortable. The bathroom was clean and the shower had great water pressure. Loved the bottled shampoo, conditioner and body wash. Breakfast was Excellent!

My children were upset the pool was closed. Would have liked to relax after a long day. And we really didn't like the barn door on the bathroom. No privacy

Clean

We had a room with pull out bed , wasn’t ready earlier in the day , so when we got back later around 10 pm , got room there were no pillows or blankets . Asked staff they were rude and took 1 1/2 to get them there without pillow cases.

location great, property generally clean, staff friendly

I was here for 5 days and no housekeeping, had to ask for extra towels. I was not informed of no housekeeping upon check in nor was it stated in any literature. sink plugged when I arrived on Fri and not fixed till Monday as no staff to do it. pool water green, couldn’t see the bottom of the pool, sides were slimy and black really gross.

Beds and room were nicely laid out. Beds were extremely comfortable. Pillows were to.

A bar would have been nice.

Community park behind the property.

Nice location very good breakfast large room nice staff

I took two cats with me for an extra charge of 75 Usd Plus a mandatory deposit of 50 USD per night which wasn't mentioned in booking.com. Plus a strange charge for 150 USD which was withdrawn on my 2nd night stay and I objected to, which later turned out to be some bizarre mistake and was refunded and later things finally got sorted out upon check out.

The beds were comfy. That's my number #1 complaint at most hotels. But I was pleasantly surprised here. The room smelled clean. Everything we needed was provided. And the breakfast was so diverse in options. I was full when we left. Thank you!

There was no warning about an incidental charge on booking.com. I wish I would have been more prepared to see that charge.

Big room, nice entry into hotel, nice staff.

Was told free parking when I booked and charged for parking when I arrive. One elevator was broken and the 2nd was slow. Blood and brown stains on the sheets. Pool- main reason we booked -was closed for maintenance at 5pm on a Sunday. The water in the shower doesn't get hot. The bathroom doesn't have a locking door. Not cool when traveling with teen boys. Weird lighting...switches don't turn on the light you'd expect-weird

Excellent

Nice neighborhood

No Jacuzzi, some staff rude, when asking for extra towels staff looked up how many people were in the room and would not give more than the number in the room.

waited for my room until the last minute,front desk asked a manager to go and inspected the room before he can gave us a key,10 min later we got the key and went straight to the room and the smell was soo bed whole room smelled like marijuana weed

Hotel was excellent

That the counter didn't carry quarters for the laundry machines.....

nice and clean

we stayed for one night. no complains.

everything was great

Little far from Chicago