Place sucked ...Dirty nasty place.. And way over priced for what it was.. Room smelled like urine..Tub in bath was rusting. No hot water to sink. Only bright spot was girl at front desk..

The lobby of the hotel was very misleading. The room itself was VERY run down. A couple of examples was the bathroom door had holes punched through it the shower has a panel screwed in to it, the smoke detector had a plastic bag tied around it. We found bottle caps around the bed area, and under the chair. Other doors had clearly been punched in on our hallway.

Bathroom plugged up and we personally have to get it unplugged

After calling to confirm the change to my reservation in the morning, when I arrived I found the manager had cancelled my reservation. I then had to pay more for my room. Will not choose this hotel again

Staff was courteous and helpful.

Rude workers very dirty

Heater didn't work

Well, I’m gonna start with this step-by-step. I say that because there’s no freaking elevator and it’s only two stories but that’s something you should be informed about. Also, the fridge didn’t work. The AC was noisy and filters were disgusting but the biggest issue I had was that the comforter and bedspread were, nothing more than a summer blanket with no actual density or weight to it. That’s very offputting when you go to a place to get a good nights sleep,

The rooms seemed clean. The pool area is in need of repair and cleaning. Water sitting around the outside which instantly turned into ice when the temperature dropped. Trees were trimmed and left laying around. Breakfast was ok but not all that great.

Very clean, quiet, great location. Nice friendly staff, excellent complimentary breakfast. Cleanliness, safety and price are the three most important factors in a hotel for me. This one is very affordable, clean and safe. I would definitely stay here again.

Nothing really unique about the property

The breakfast options was great

Hotel owner called me the first day of my stay before I got there wondering why I needed 2 queen size beds & then asked if I had any pets so I could get charged an extra $90.00

The morning staff was absolutely amazing. The guy that checked us in was kind of rude, which was so unneeded after an 8 hour drive with a three year old. The hotel is very dated.

We had an impromptu stay on our drive back home from IN to CO. Front desk staff was very helpful and friendly. For a discounted hotel, we actually enjoyed our stay! There’s something to be said about how employees treat their customers in a positive and genuine manner - thanks team!

I don't recommend this place the bathroom the sink and floor was dirty I ask for cleaning services and the manager give me alot attitud at the end she send someone to clean the cleaning lady was really nice.

Overall terrible . Would not recommend , the old “lady” named “Jill” ; who is at the front desk, She is beyond incompetent , apparently has no idea how to handle good customer service . She is beyond rude. Hopefully she is able to find a new position that is able to suit her.

It was a great stay friendly staff ! I asked for something and they got it no problems!! The only think was the stink in the room and the food/ trash in the parking lot and looked like puke on the side door to go in ! I will stay here again the pool was great and hot tub was awesome! I stayed 2 nights and each morning was the same breakfast? I didn’t know if they changed it up or not but it was also god !!!

Staff was great. Even after driving for a while and had to head back to the place to get my daughter teddy bear they were very helpful and understanding.

I am sorry to say but I got bed bugs…I was in room 201…avoid!

I wouldn’t recommend staying here. They did not adhere to the pet policy on either expedia.com or the best Western website, both of which say that an 80 pound dog could stay for $30. They insisted that their weight limit was 30 pounds and that for anything over that the pet fee was $50.so it cost me $20, which is not a huge deal, but the spirit in which I was told all, this was Kurt, and only marginally, courteous, punctuated by a smile that can only be described as insincere. The room itself was OK. The carpet on the stairwell, however, was filthy. Some reviews I had not previously seen mentioned bedbugs, and so I was actually reluctant to get under the covers, and so slept on top of the bed with my dog, which is not the best way to get a restful night sleep. if I’m ever in Topeka again, this is not where I will stay, nor would I recommend it to anyone else. The final and dignity, aside from the fact that there’s no elevator, is that they put my dog and me on the second floor. The lack of consideration was palpable.

Bed was hard as a rock towels were stained and mold on the wall under the sink

Our stay was comfortable and quick. Front desk attendant was friendly and professional. She did the whole breakfast in the morming too which was a good variety of eggs, sausage, biscuits and gravy, waffles, cereal, yogurt, and fruit. Room was clean just outdated.

First time stay really close to the interstate and 2 fueling station next to us. The pool and hot tub was fun for the kids. And the room was spacious

My recent stay at Best Western SureStay in Kansas was a total disaster. The cleanliness of this place is deplorable. The lobby, covered in dust and sticky residue, set a terrible first impression. The room wasn't any better, with a nauseating odor and dirty, stained carpets. The bathroom was a breeding ground for mold, and towels and sheets looked downright unsanitary. Dust coated every surface in the room, and the furniture was worn-out and battered. The curtains barely clung to the rod, letting in unwanted light. The Wi-Fi was agonizingly slow, and the complimentary breakfast was a sorry excuse for a meal. The staff showed no concern for the state of the hotel. Reception was indifferent, and attempts to address room issues were met with half-hearted apologies. Overall, my experience was a regrettable one, and I strongly advise against choosing Best Western SureStay in Kansas for your stay.

No issues. Clean room. Good breakfast.

Staying at this property was the worst decision I could have ever made. I was transferred to four different rooms due to cleanliness not being up to par. I settled with the fourth room we were placed in because it seemed like it was the best I would get. There were blood stains on sheets and shower curtains as well as dirty desks in every room. I was also woken up by house keeping at 10 AM to be told that check out was at 11 AM like I wasn't already aware (as if they were doing their jobs anyway.) I drove 11 hours the previous night to make it to that nightmare of a stay. I would rate my stay a negative number if I could & wouldn't recommend this property to my worst enemy because it is simply so unsanitary & workers are rude.

Very Polite and was just what we was looking for

Great stay

Does not have elevator. The remote controk to the tv didn't work. The ace was turning off automatically. Furniture looked old and one of the drawers was opening on its own. The blow dryer wasn't there. The floor was un even in the room by the 1st bed. And the shower head was rusty. I would not stay at this hotel again.

Good location for travel. Area is rundown.

Our window was open when we entered our room without any screen. 2 flies were flying around. Also, breakfast? What breakfast!!! I’m a handicapped person and had a room on the second floor and there is no elevator. The room smelled musty. Maybe that is why the window was left open.