We checked in really late and night staff was not the best but the property was good foe the price.

My stay was very frightful, my room was clean but there was many homeless and weird people outside of the hotel, I woke up in the middle of the night to a woman screaming outside that hotel I was very frightful I don't think I recommend this hotel nor would I stay here again

Very noisy during the night at 2 and 4am.. patrons yelling and no onsite security

DO NOT STAY HERE This by far is the worst motel i have stayed at and that is saying alot check in was fine and easy enough i found the employee to be slightly strange but not a big deal my room was disgusting obviously poorly cared for dust and dirt on every surface to touch the bed i slept in had a huge dent in the middle i had quite a few bed bug bites on my body i dare to question if they change the sheets my shower had a roach looking bug inside it in the night someone was banging on the wall loud and hard i go knock on the door to ask if they can stop i was exhausted from a long drive but i find that its actually a employee with a hammer hitting the tv claiming he was tying to fix it he asked if he can help me with something i asked him to stop people were loud and slamming doors all night going in and out the rooms i got very little sleep this by far was the WORST STAY I HAVE EVER EXPERIENCED and will never return if you pay cheap you can certainly expect cheap in return a lesson i learned

Very nice place to stay, convenient and easy to find, right near the freeway

For what you’re paying for I can’t complain, and the sweet, sweet, sweet lady at the front desk could not be any sweeter. She is the highlight of the entire hotel, even though it's in a bad area and there are some unsavory personalities that like to populate the area occasionally. soluble

I didn’t like that are room card did not work when we came back to the room and the front desk give us a hard time to get a new card

Staff was friendly, bed was horrible, the door was partially kicked in and smelled a little

Occupants below me left their dog in the room and went out partying all night. Dog kept barking incessantly. I ended up getting up and leaving at 2 AM to find another hotel. Called the front desk and they sent security but I know there’s not much they can do.

It's ok not too bad

I love the on-site laundry and vending. The facility is also beautiful to look at with all of their trees and flowers. The only thing that I did not like were the roaches the size of my eyes. Scared my kids and made them not even want to eat in the room.

Stayed two days zero housekeeping had to hunt down towels for the room very dirty area.

Is very clean,comfortable,front desk treat right.The only thing that I Would like the rooms to have is microwave and small fridge .

My stay here was good. I like to stay here because they have a laundry facility on site. The other motels in Riverside by the mall do not have.

Room was dirty. Sink was cracked. Room smelled like cat pee. Tub was so dirty inwouldnt shower in it. Phone kept ringing all ringing all night with prank calls. Finally had to unplug it.

I booked a non-smoking room and was given a smoking room. Went back to the office and the kid behind the counter refused to do anything. He wouldn’t even give me a copy of my receipt. He just kept saying “you signed, there’s nothing I can do”. HE DIDN'T TELL ME IT WAS A SMOKING ROOM!!!! Worst customer service I have ever experienced!! This place is a scam! Do not stay here!! Long story, I booked the room after midnight and it wouldn’t let me book the night we were staying, July 23rd. So I booked it for July 24th assuming it was correct because it was technically the next day. When we arrived the guy said I booked for the wrong date. I explained what happened and he just kept saying he couldn’t accept it and that I had to pay again. It was late so I did figuring we’d get it straightened out the next morning. But that didn’t happen because it was a smoking room and we couldn’t stay. So this scam of a hotel got duplicate payment from me and I didn’t even get to stay in the hotel.

The whole front desk agents and management are very nice and understanding. They are also updating their motel with a new desk/drawer for a microwave/fridge, and a ironing board/iron.

I am very disappointed the room isnt clean there is missing towels no refrigerator and no iron or ironing board .there are people hanging out doing drugs in the parking lot and on the 2nd level were my room is located .i want to be reimbursed for my inconvenience

The room was dirty there was no refrigerator no coffee maker no microwave and the bed is worn out. The idea of a hotel is that you are able to sleep it was very uncomfortable.

Where do I start, my friend has diabetes, they didn’t have a refrigerator to store her medicine, we both got bit up by bedbugs, tub was dirty.

People smoking

Staff is very friendly when my son checks in

Employees were great. It’s just the room need some upgrades and I found roaches in my room

it was ok i can say for a night stay

The young girl at the front desk had an attitude after she gave me a room that had people in it already like it was my fault.

Service is always good. Just the room had mosquito and nats in it .

Great stay very clean great service!

Paid full price for a room that I only stayed in for a hour because of all the traffic walking around

This property is nice but they dont have a mini refrigerator or a microwave.

gross, stunk as pee, and cigarettes. Cig burns on the sheet, on the walls, on the tub. Gross. It was too late to change anything so we stayed. There was a roach on the table as we ate! Killed him. I thought this would be ok, no thanks. Sketchy area too. I heard a women a screaming late at night "let me into my room" ...weird.

No good

Stains on walls. Stains on bath tub. Small body soap (which doesn’t even smell good!). No shampoo/conditioner. One pillow each person. Towels are super thin and feel disgusting. Not soft at all. No hairdryer. Bed is ok. Bedding felt not clean. Over used.